Brian Piper
Grafton,IL
Summary
Retired Army Master Sargent seeking a new team. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Sales Team
Ted's Motorcycle World
01.2025 - Current
- Top producing salesman since joining the sales team.
- Mastered rapport building techniques to establish lasting relationships with customers.
- Utilized expert negotiating skills in the best interest of both the customer and company.
- Experienced in CRM for sales, data input, and tracking customer interests.
Retention, Education, Incentives NCOIC
IL Army National Guard
01.2021 - 05.2025
- Guided strategic decision-making for the ILARNG Commander.
- Managed extensive incentive programs impacting a force of 10,000 soldiers.
- Supervised the handling of $14 million in education incentives annually.
- Organized training programs to enhance employee skills.
- Led multiple workshops to enhance Soldier care through joint efforts with civilian agencies.
- Implemented modern marketing methods for the ILARNG.
- Conducted comprehensive retention research and data analysis to support strategic planning.
- Managed time effectively to ensure tasks were completed on schedule, and deadlines were met.
Military Entrance Processing Station Liaison
IL Army National Guard
03.2016 - 01.2021
- Managed the second most productive office in the nation by processing over 7,000 enlistment contracts in five years.
- Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
- Worked with a diverse group of 100 recruiters to accomplish goals and address issues related to enlistment processing.
- Enforced policies and regulations to uphold compliance.
- Enhanced workflow efficiency through meticulous document tracking and processing.
Recruiting and Retention NCO
IL Army National Guard
03.2007 - 03.2016
- Conducted applicant screening to evaluate qualifications and match candidates with suitable job opportunities.
- Designed and implemented the state marketing campaign for the Recruit Sustainment Program, leading to an increase in basic training graduation success.
- Engaged potential candidates through the strategic use of social media networks.
- Executed innovative recruitment strategies to attract and engage top-tier talent across diverse platforms.
- Conducted performance evaluations to assess employees, and guide professional development.
Infantryman
IL Army National Guard
06.2002 - 03.2007
- Mobilized in support of Iraqi Freedom from January 2005 to June 2006.
- Performed over 150 combat missions/patrols while in support of Iraqi Freedom.
- Led detailed training sessions on weapon systems for subordinates, enhancing overall team effectiveness.
- Led the team through high-pressure environments, fostering cohesion and effective communication.
- Coordinated tactical operations to successfully engage complex targets while minimizing risks to personnel.
- Performed reconnaissance and surveillance operations in support of combat operations.
- Provided security for convoys, installations and personnel in hostile areas.
Education
Master Certification- HD Sales
Harley Davidson
Milwaukee, WI01-2025
Master Leaders Course -
National Guard Professional Education Center
Little Rock, AR01-2021
Senior Leaders Course -
National Guard Professional Education Center
08-2017
Guidance Counselor Course -
National Guard Professional Education Center
05-2016
Advanced Leaders Course -
National Guard Professional Education Center
09-2013
Recruiting And Retention Course -
National Guard Professional Education Center
04-2007
11B Infantryman -
Army Infantry Course
05-2003
General Education Diploma -
Roxana High School
03-2002
Skills
- Sales and Retention
- Negotiation
- Training & Development
- Active listening
- Communication
- Community relations
- Marketing
- Networking
Timeline
Sales Team
Ted's Motorcycle World
01.2025 - Current
Retention, Education, Incentives NCOIC
IL Army National Guard
01.2021 - 05.2025
Military Entrance Processing Station Liaison
IL Army National Guard
03.2016 - 01.2021
Recruiting and Retention NCO
IL Army National Guard
03.2007 - 03.2016
Infantryman
IL Army National Guard
06.2002 - 03.2007
Master Leaders Course -
National Guard Professional Education Center
Senior Leaders Course -
National Guard Professional Education Center
Guidance Counselor Course -
National Guard Professional Education Center
Advanced Leaders Course -
National Guard Professional Education Center
Recruiting And Retention Course -
National Guard Professional Education Center
11B Infantryman -
Army Infantry Course
General Education Diploma -
Roxana High School
Master Certification- HD Sales
Harley Davidson
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