Brian Pralgo
Benson,AZ
Summary
Dynamic professional with extensive experience in security and operations, notably as a Detention Sergeant at Cochise County. Proven expertise in inmate supervision and incident investigation, complemented by strong de-escalation techniques. Successfully enhanced team performance and streamlined processes, fostering collaboration and adherence to security protocols across departments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Detention Sergeant
Cochise County
Bisbee, AZ
11.2006 - Current
- Assisted in maintaining security protocols within detention facility.
- Monitored inmate behavior to ensure compliance with regulations.
- Conducted routine inspections of facilities for safety and cleanliness.
- Supported officers during intake and processing of new detainees.
Workflow Coordinator
Citi Cards Call Center
Tucson, AZ
11.2004 - 11.2004
- Coordinated cross-departmental workflows to enhance operational efficiency and streamline processes.
- Developed and implemented process documentation to standardize workflow procedures across teams.
- Analyzed workflow data to identify areas for improvement and recommend strategic adjustments.
- Trained team members on new systems, ensuring adherence to best practices and protocols.
Operations/In Charge Manager
Georgeson Shareholder Communications
New York, NY
04.1998 - 10.2004
- Developed and implemented operational strategies to enhance team performance and productivity.
- Oversaw project timelines, ensuring timely completion of deliverables within budget constraints.
- Led cross-functional teams in process improvement initiatives, fostering collaboration among departments.
- Mentored junior staff, promoting skill development and enhancing team capabilities.
Education
No Degree - Public Administration
Northern Arizona University
Flagstaff, AZAssociate of Applied Science - Corrections
Maricopa Community Colleges, Rio Salado Community College
TempePima Community College
Tucson, AZSkills
- Inmate supervision
- Restraint techniques
- Computer skills
- Incident investigation
- De-escalation techniques
- Security protocols
Accomplishments
Managed stand alone facilities
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Detention Sergeant
Cochise County
11.2006 - Current
Workflow Coordinator
Citi Cards Call Center
11.2004 - 11.2004
Operations/In Charge Manager
Georgeson Shareholder Communications
04.1998 - 10.2004
No Degree - Public Administration
Northern Arizona University
Associate of Applied Science - Corrections
Maricopa Community Colleges, Rio Salado Community College
Pima Community College
Awards
2017 Arizona Detention Association Detention Supervisor of the Year