Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Feeder Dispatch Supervisor
UPS
Roanoke, VA
03.2021 - Current
Coordinated the scheduling of deliveries and pick-ups based on customer needs while optimizing resources utilization.
Monitored the delivery of loads to ensure on-time arrival at destination.
Provided training and guidance to junior staff members on best practices within the feeder department.
Provided oversight to ensure daily operations ran efficiently and effectively.
Developed and implemented new policies and procedures to improve operational efficiency.
Supervised the training of new dispatchers in dispatching protocols and processes.
Frontline Supervisor
UPS
Roanoke, VA
05.2017 - 02.2021
Enforced safety policies and procedures among employees in the workplace.
Assigned tasks to team members based on their skillset and experience level.
Evaluated employee performance against established targets and objectives.
Ensured compliance with company policies and procedures relating to safety regulations.
Reviewed employee performance regularly and set goals to improve efficiency and productivity.
Enforced quality standards to protect customers' packages.
Loader and Unloader
UPS
Roanoke, VA
10.2015 - 04.2017
Unloaded products from incoming loads.
Unloaded and loaded packages by hand or with equipment to help the team meet work demands.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Used scanners to track parcel information.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Manufacturing Technician
Lake Manufacturing LLC.
Huddleston, VA
03.2015 - 09.2015
Trained new employees in proper use of equipment and safety protocols associated with hazardous materials.
Prepared surfaces for powder coating by sandblasting, degreasing and cleaning with solvents.
Monitored temperatures of ovens and adjusted accordingly to ensure proper curing of the powder coating.
Operated forklift safely in order to move large parts into position for painting.
Inspected finished product to ensure quality standards were met.