Work History
Education
Skills
Timeline
Generic

Brian Ptasienski

Janesville,WI

Work History

Customer Service Representative

Portage Mart, Shell Station
2022 - 2026
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Assisted customers with inquiries, providing accurate information on products and services.
  • Processed transactions efficiently using point-of-sale systems, ensuring smooth customer experiences.
  • Maintained cleanliness and organization of store environment to promote a welcoming atmosphere.

Sanitation

AMPI
2021 - 2022

Sanitized machines and operating equipment to meet company standards, ensuring successful inspection outcomes.

Caregiver

LifeKeepers
2020 - 2021
  • Implemented personalized care plans, adapting approaches based on individual client needs.
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored and documented client health changes for timely communication with healthcare professionals.
  • Provided companionship and emotional support, fostering positive relationships with clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Apartment Maintenance Technician

DSI Real Estate Group
2014 - 2020
  • Performed repairs on plumbing, electrical systems, and HVAC units efficiently.
  • Conducted routine inspections to identify maintenance needs and ensure resident safety.
  • Coordinated with vendors for specialized repairs and maintenance services as needed.
  • Coordinated with vendors for specialized repairs and maintenance services.
  • Managed work orders effectively, prioritizing urgent requests to minimize downtime for residents.

Education

No Degree - Interior Architecture

UWSP
Stevens Point, WI

Skills

  • Customer service
  • Active listening
  • Conflict resolution
  • Data entry
  • Troubleshooting
  • Quality assurance
  • Technical support
  • Critical thinking
  • Navy QA certification

Timeline

Customer Service Representative

Portage Mart, Shell Station
2022 - 2026

Sanitation

AMPI
2021 - 2022

Caregiver

LifeKeepers
2020 - 2021

Apartment Maintenance Technician

DSI Real Estate Group
2014 - 2020

No Degree - Interior Architecture

UWSP
Brian Ptasienski