Summary
Overview
Work History
Education
Skills
Timeline
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Brian Redd

Brian Redd

Yucaipa,CA

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

22
22
years of professional experience

Work History

General Manager

RG Canning Attractions
03.2003 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Manager Associate 1

Hertz Car Rental
06.2023 - 09.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.

Rent Cars and manage fleet.

Sales Associate Specialist

Kay B Sky
01.2023 - 06.2023
  • Sold Internet Service to prospects in Walmart Stores.

Life Insurance Sales Agent

Self Employed Services
11.2021 - 06.2023
  • Developed and implemented sales strategies to increase life insurance sales.
  • Created customer profiles and analyzed their needs to recommend appropriate life insurance products.
  • Negotiated with prospective customers to close deals for life insurance policies.

Handyman

Self Employed Services
03.2020 - 11.2021
  • Assessed customer needs and provided appropriate solutions.
  • Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
  • Installed window treatments, doors, locksets, shelves and other fixtures.

Loader and Unloader

Fed Ex Ground
06.2007 - 09.2008
  • Loaded and unloaded freight from trucks using forklift equipment.
  • Verified accuracy of shipping documents against product received.
  • Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.

Life Gaurd

YMCA Of Redlands
09.2003 - 11.2005
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.

Education

High School Diploma -

Redlands High School
Redlands, CA
06-2005

Skills

  • Performance Management
  • Business Administration
  • Workforce Management
  • Financial Management
  • Strategic Planning
  • Staff Development
  • Expense Tracking
  • Staff Management
  • Time Management
  • Staff Training and Development
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Schedule Preparation
  • Budget Control
  • Team Leadership
  • Policy Implementation

Timeline

Manager Associate 1

Hertz Car Rental
06.2023 - 09.2024

Sales Associate Specialist

Kay B Sky
01.2023 - 06.2023

Life Insurance Sales Agent

Self Employed Services
11.2021 - 06.2023

Handyman

Self Employed Services
03.2020 - 11.2021

Loader and Unloader

Fed Ex Ground
06.2007 - 09.2008

Life Gaurd

YMCA Of Redlands
09.2003 - 11.2005

General Manager

RG Canning Attractions
03.2003 - Current

High School Diploma -

Redlands High School