Brian Repasch
Etters,PA
Summary
Strategic leader with extensive experience in operations oversight, team leadership, and inventory management, dedicated to optimizing processes and enhancing customer satisfaction. Proven track record in streamlining operations and driving cost efficiency while managing cross-functional teams. Ready to leverage expertise in a new role to elevate organizational performance.
Overview
22
22
years of professional experience
Work History
General Manager, Administration
JAKES CABINET'S
York, PA
01.2017 - Current
- Oversaw daily operations to ensure smooth workflow and productivity. for 20 employees in fast-paced retail setting.
- Managed daily operations across multiple departments, enhancing operational flow.
- Supervised office staff and ensured efficient daily workflow.
- Negotiated vendor and supplier contracts, resulting in cost savings.
- Helped improve inventory control and support higher workflow efficiency.
- Resolved customer concerns quickly and professionally while supporting high satisfaction ratings.
- Supported hiring, coaching, and performance management for talented team.
- Tracked purchase orders, supplier records, and material movement to streamline cabinet production.
- Handled invoicing, billing, and payment follow-up for cabinetry clients.
- Kept filing systems organized for contracts, drawings, permits, and administrative records.
Operations Manager
NJR APPLIANCE PARTS
York, PA
01.2015 - 01.2017
- Managed daily operations across multiple departments to improve efficiency.
- Streamlined processes and improved workflow efficiency.
- Contributed to continuous improvement initiatives to enhance operational effectiveness.
- Supported hiring, coaching, and performance management for talented team members.
- Followed OSHA guidelines and company policies to maintain a safe work environment.
- Resolved customer concerns promptly and professionally while maintaining high satisfaction ratings.
- Reviewed vendor purchase orders and resolved supply issues with suppliers.
Operations Coordinator
AAA APPLIANCE
York, PA
01.2013 - 01.2015
- Coordinated with stakeholders to ensure timely project completion, facilitating efficient workflow and collaboration.
- Maintained accurate operational activity records using database software to support data-driven decision-making.
- Trained new staff members in operational procedures and best practices.
- Managed vendor relationships, negotiating contracts and resolving billing disputes to uphold quality standards.
- Handled troubleshooting and maintenance of various electrical systems and equipment.
- Performed diagnostics and repairs on electronic devices as a Repair Technician.
- Addressed customer inquiries quickly.
REPAIR TECHNICIAN
NJR APPLIANCE
York, PA
01.2007 - 01.2014
- Diagnosed and resolved technical issues with kitchen appliances, enhancing functionality and customer satisfaction.
- Conducted thorough inspections to identify root causes of appliance malfunctions, preventing future issues and minimizing downtime for clients.
- Performed routine maintenance and repairs on various appliances, ensuring optimal performance and reliability in private residences.
- Proficient in diagnosing and repairing electrical and mechanical systems.
- Replaced worn or damaged parts with new ones according to manufacturer specifications.
- Ordered necessary parts to replace faulty or worn-out parts.
- Generated reports detailing cost estimates associated with repairs based upon labor hours required.
Department Supervisor
Home Depot, USA
Allentown, PA
01.2005 - 01.2007
- Oversaw inventory management, backroom organization, and replenishment for Home Depot stores to maintain optimal stock levels.
- Supervised Home Depot sales floor associates and daily department operations.
- Guided team of employees to deliver strong customer service and support sales growth.
- Streamlined freight processing, stocking, and aisle recovery across departments to enhance operational efficiency.
- Managed inventory control through efficient ordering and receiving of tools and supplies.
- Completed routine maintenance and repairs on tools to keep equipment in working order.
- Operated variety of tools and equipment safely and efficiently.
- Resolved customer concerns and supported service desk handoffs.
Education
MBA - Master of Health Administration
University of Phoenix
Phoenix, AZ, US01-2028
Skills
- Operations management
- Project management
- Business operations
- Business analysis
- Process optimization
- Supply chain management
- Inventory control
- Vendor management
- Customer service excellence
- Team leadership
- Staff management
- Microsoft Excel proficiency
- Microsoft Excel
- Logistics management
- Policy implementation
Personal Information
Date of Birth: 1988-03-02
Affiliations
- JRROTC 2002- 2006
- Volunteer work for multi nursing homes 2002 - 2006
Timeline
General Manager, Administration
JAKES CABINET'S
01.2017 - Current
Operations Manager
NJR APPLIANCE PARTS
01.2015 - 01.2017
Operations Coordinator
AAA APPLIANCE
01.2013 - 01.2015
REPAIR TECHNICIAN
NJR APPLIANCE
01.2007 - 01.2014
Department Supervisor
Home Depot, USA
01.2005 - 01.2007
MBA - Master of Health Administration
University of Phoenix