Brian Reyes
Ogden,UT
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2026
2026
years of professional experience
Work History
Utility Locator
USIC Locating Services
Ogden, UT
03.2023 - 07.2025
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
- Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
Sales Associate
T Mobile
Emporia, KS
2019 - 2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Metro by T-Mobile
Layton, UT
03.2018 - 07.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Store Associate
Braum's Ice Cream & Burger Restaurant
01.2018 - 10.2018
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Retail Worker
Dollar General Market
Emporia, KS
01.2017 - 08.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Emporia HighSchool
Emporia, KSSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Customer needs assessment
- POS system operation
- Documenting activities
- Writing reports
Languages
Spanish
Native or Bilingual
Timeline
Utility Locator
USIC Locating Services
03.2023 - 07.2025
Sales Associate
Metro by T-Mobile
03.2018 - 07.2019
Store Associate
Braum's Ice Cream & Burger Restaurant
01.2018 - 10.2018
Retail Worker
Dollar General Market
01.2017 - 08.2017
Sales Associate
T Mobile
2019 - 2022
Emporia HighSchool