Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brian Richey

Greenwood,IN

Summary

Outgoing Operations Lead with experience with overseeing multiple tasks and managing employees successfully with a focus on inbound and receiving. Hardworking professional committed to providing outstanding customer service and dedicated and continuous improvement.

Overview

12
12
years of professional experience

Work History

Operations Lead

FedEx Supply Chain
Greenwood, IN
06.2019 - Current
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
  • Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
  • Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
  • Resolving escalated issues involving customers, vendors or employees.
  • Analyzed department metrics and performance and reports findings daily/weekly to upper management.
  • Enhanced Operational performance by reducing labor costs by developing and optimizing standard operations practices.
  • Built strong relationships with customers through positive attitude and attentive response during weekly meetings.
  • Directs and supervises teams of 10-20 teammates engaged in outbound pick/pack, lift equipment operations and inbound receiivng.

Team Lead

Walmart Fulfillment Center
Plainfield, IN
03.2016 - 06.2019
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Identified opportunities for process improvements, implementing changes when required.
  • Delegated tasks appropriately according to individual skill sets.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.

Forklift Operator/Truck Loader

Dicks Sporting Goods Distribution Center
Plainfield, IN
10.2011 - 02.2016
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Ensured safety procedures were followed when operating forklifts.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Loaded pallets onto trailers for shipment.
  • Transported materials between storage areas, loading docks and delivery vehicles as needed.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.

Education

High School Diploma -

Whiteland Community High School
Whiteland, IN
05-2011

Skills

  • Logistics Management
  • Demand forecasting
  • Understanding of customers' needs
  • Supply Chain
  • Forklift
  • Manhattan WMS experience/ Rf Scanner
  • Customer Service
  • Employee Engagement and Development
  • Operational Planning
  • Process Improvement

References

References available upon request.

Timeline

Operations Lead

FedEx Supply Chain
06.2019 - Current

Team Lead

Walmart Fulfillment Center
03.2016 - 06.2019

Forklift Operator/Truck Loader

Dicks Sporting Goods Distribution Center
10.2011 - 02.2016

High School Diploma -

Whiteland Community High School

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Brian Richey