Brian Rinz

- Serve as onboarding lead and general customer/technical support for library and school partners in Europe, especially the DACH region.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Gained knowledge of craft beer and the industry at large.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Collaborated well with other food runners to deliver orders accurately.
• Cleaned and sanitized food preparation and serving areas.