
Experienced Control Management Specialist specializing in fraud investigation and compliance assurance. Delivers thorough investigations and implements strategic solutions to enhance operational efficiency and fraud detection. Skilled in data analysis to identify systemic issues and drive initiatives that support business growth.
Investigated complex fraud, AML sanctions, and financial-crime cases using diverse internal systems.
· Conducted monitoring and testing across lines of business to evaluate compliance and detect suspicious activity.
· Investigated alerts by reviewing transactional data, client information, and supporting documentation.
· Applied critical thinking to identify anomalies, assess risk, and recommend appropriate case outcomes.
· Created detailed case notes, tracking tools, and thematic reports to support audits and regulatory reviews.
· Communicated findings to cross‑functional partners and influenced corrective actions.
· Trained specialists and new hires on fraud detection, investigative techniques, and documentation quality.
· Supported regulatory exams and internal audits with evidence packages and subject‑matter expertise.
· Reviewed business processes and documented control gaps, contributing to remediation plans and process improvements.
· Performed coaching, side‑by‑side reviews, and training for specialists and new hires, supporting talent development and improving adherence to compliance requirements
Compliance monitoring and testing
AML, BSA, OFAC, and fraud prevention
Regulatory exams and audit support
Control design and effectiveness reviews
Risk assessment
Stakeholder engagement and advisory
SQL, Tableau, Actimize, NICE, and LexisNexis
Microsoft Office Suite proficiency
Root cause analysis and remediation
Analytical and critical thinking skills