Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Robinson

Charlotte,NC

Summary

Experienced Control Management Specialist specializing in fraud investigation and compliance assurance. Delivers thorough investigations and implements strategic solutions to enhance operational efficiency and fraud detection. Skilled in data analysis to identify systemic issues and drive initiatives that support business growth.

Overview

16
16
years of professional experience

Work History

Control Management Specialist - AVP

Wells Fargo
Charlotte, NC
11.2023 - 01.2026

Investigated complex fraud, AML sanctions, and financial-crime cases using diverse internal systems.

  • Collaborated with teams to develop strategic initiatives that advanced business goals.
  • Facilitated meetings to align cross-functional teams on project objectives and establish timelines.
  • Developed reports that summarized key findings for management review and informed strategic planning.
  • Implemented process improvements to enhance operational efficiency across departments.
  • Analyzed client behavior and risk indicators to inform decisions and escalate issues.
  • Conducted comprehensive control testing, including BRD and UAT validation for compliance assurance.
  • Produced detailed case documentation, findings summaries, and remediation recommendations.
  • Identified fraud patterns and systemic issues across business lines.
  • Managed multiple high-priority reviews simultaneously while meeting strict deadlines.
  • Utilized SQL, Tableau, Actimize, NICE, Archer, and LexisNexis for investigations and fraud control validation.

Quality Assurance Analyst

Wells Fargo
Charlotte, NC
06.2010 - 11.2022

· Conducted monitoring and testing across lines of business to evaluate compliance and detect suspicious activity.

· Investigated alerts by reviewing transactional data, client information, and supporting documentation.

· Applied critical thinking to identify anomalies, assess risk, and recommend appropriate case outcomes.

· Created detailed case notes, tracking tools, and thematic reports to support audits and regulatory reviews.

· Communicated findings to cross‑functional partners and influenced corrective actions.

· Trained specialists and new hires on fraud detection, investigative techniques, and documentation quality.

· Supported regulatory exams and internal audits with evidence packages and subject‑matter expertise.

· Reviewed business processes and documented control gaps, contributing to remediation plans and process improvements.

· Performed coaching, side‑by‑side reviews, and training for specialists and new hires, supporting talent development and improving adherence to compliance requirements

  • Collaborated with QA team to identify opportunities for improvement in processes and procedures.
  • Used quality monitoring system to compile and track individual and team performance.

Education

Theology

Southern Baptist Theological Seminary
MDiv/S

Skills

Compliance monitoring and testing

AML, BSA, OFAC, and fraud prevention

Regulatory exams and audit support

Control design and effectiveness reviews

Risk assessment

  • Policy and procedure oversight

Stakeholder engagement and advisory

SQL, Tableau, Actimize, NICE, and LexisNexis

Microsoft Office Suite proficiency

Root cause analysis and remediation

Analytical and critical thinking skills

Timeline

Control Management Specialist - AVP

Wells Fargo
11.2023 - 01.2026

Quality Assurance Analyst

Wells Fargo
06.2010 - 11.2022

Theology

Southern Baptist Theological Seminary
Brian Robinson