Brian Roca
Fairview,NJ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background.
Fast paced worker, Very good under pressure, Never been late to work, and a fast learner. I am very reliable and do everything to the best of my ability.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Worker
White Castle
06.2023 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Increased daily sales by upselling menu items based on customer preferences.
- Developed and maintained positive relationships with customers to enhance service.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Cliffside Park Highschool
Cliffside Park, NJ06.2024
Skills
- Customer Service
- Team Oriented
- Problem-Solving
- ServSafe Certification
- Positive Attitude
- Working Quickly
- Productivity and Efficiency
- Multitasking
- Quick Learner
- Flexible Schedule
- Strong Work Ethic
- Really Good With Working With Others To Give The Best Service Possible
- Cash Handling Experience
Certification
ServSafe Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Worker
White Castle
06.2023 - Current
High School Diploma -
Cliffside Park Highschool
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