Brian Rucker
Independence,MO
Summary
Courier and driver: 6 years of experience as a CDL Class B truck and van driver, with experience handling large loads, including some over 15 tons. Safety first: Knowledgeable of and strictly adhering to federal and state driving laws and guidelines, with no significant infractions. Effective communication: Possesses solid relationships with clients that increase referrals and revenue.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Driver
Compost Connection
Grandview, MO
01.2019 - Current
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Loaded and unloaded recyclable materials onto the truck.
- Ensured that proper safety protocols were followed when handling hazardous materials at the site.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Customer Service
Superior Credit Solutions LLC
Kansas City, MO
06.2019 - 01.2020
- Enhanced customer service experience through exceptional call handling and light data entry.
- Conducted training sessions for new representatives on product knowledge and sales techniques.
- Assisted employees with inbound and outbound calls to ensure effective communication.
- Utilized strong customer service skills to foster positive interactions with clients.
Warehouse Associate
Labor Ready
Kansas City, MO
02.2005 - 03.2009
- Offered exceptional shipping/receiving, forklift experience to differentiate and promote the company brands, and generating bill of lading for outbound shipments.
Forklift Driver
Glamba Metals
Kansas City, MO
01.2000 - 06.2004
- Offered exceptional shipping/receiving, forklift experience to differentiate and promote the company brands, and generating bill of lading for outbound shipments.
Maintenance Worker
Landing Mall
Kansas City, MO
01.1997 - 01.2000
- Workers, also known as repair workers, fix and maintain mechanical equipment, buildings, and machines. Tasks include plumbing work, painting, flooring repair and upkeep, heating, and air conditioning system maintenance.
Education
CDL class B -
New Reflection Technical Institute
Kansas City, MO01.2019
GED -
Kent State University
Columbus, OH12.2015
Skills
- Production planning
- Vehicle inspection
- Safety protocols
- Emergency response
- Route planning
- Load management
- Documentation accuracy
- Regulatory compliance
- Box truck with air brakes
- Customer Service
- Driving
- Sales
- Customer service
- Box truck
- Delivery Driver Experience
- Shipping & Receiving
- Commercial Driving
- Heavy equipment operation
- Loader operation
- Van driver
- Logistics
- Process improvement
Certification
- CDL B, 09/19, 09/24
- CDL
Languages
English
Professional
References
References available upon request.
Timeline
Customer Service
Superior Credit Solutions LLC
06.2019 - 01.2020
Driver
Compost Connection
01.2019 - Current
Warehouse Associate
Labor Ready
02.2005 - 03.2009
Forklift Driver
Glamba Metals
01.2000 - 06.2004
Maintenance Worker
Landing Mall
01.1997 - 01.2000
CDL class B -
New Reflection Technical Institute
GED -
Kent State University
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