Open To Work
TERESA JAHN
Administrative Billing/Customer Service
Riverview,FL
Summary
Administrative professional with 31 years of experience in Administrative Billing and Customer Service. Expertise in meticulous invoicing and fostering strong vendor relationships. Proven track record of enhancing operational efficiency and ensuring high levels of client satisfaction.
Overview
36
36
years of professional experience
Work History
Driver
Uber, Lyft & West Coast Transportation
Tampa, Florida
02.2017 - 07.2025
- Maintained a flawless driving record, showcasing reliability and safety.
- Navigated diverse routes to achieve timely deliveries.
- Employed GPS technology to optimize route planning and reduce fuel consumption.
- Conducted regular vehicle inspections, ensuring peak performance and safety.
- Delivered exceptional customer service, contributing to improved client satisfaction ratings.
- Navigated city streets to transport passengers safely and efficiently.
- Ensured vehicle cleanliness and maintenance for optimal performance.
- Communicated with riders to confirm pickup and drop-off details.
Production Manager
NTRL
Tampa, USA
06.2022 - 10.2023
- Oversaw daily production operations to ensure consistent product quality and output.
- Coordinated production team schedules and responsibilities to optimize workflow.
- Implemented quality control measures.
- Executed project timelines, ensuring on-time delivery rates.
- Managed shipping schedules to guarantee timely product dispatch, enhancing customer satisfaction.
Administrative Billing & Customer Service
Classic Stamp & Sign
Muskegon, USA
06.1989 - 03.2020
- Specialized in billing processes, administrative accounts, accounts receivable, accounts payable, and customer service to ensure accurate financial records.
- Responded to customer inquiries regarding billing, payments, and account status to enhance customer satisfaction.
- Helping the Customers in person with orders, invoices, billing and Customer service. Answering phones, emails and faxes. Establishing years of Customer trust.
- Invoicing, Generated Purchase orders, followed all client Purchase order procedures.
- Developed strong professional rapport with vendors and clients.
- Intuit QuickBooks knowledgeable, Microsoft Excel, Microsoft admin office equipment and supplies.
Education
Diploma -
Mona Shores High
Muskegon, MichiganWork Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteSalary Range
$18/hr - $1000/hrSkills
- Billing administration
- Intuit QuickBooks expertise
- Punctuality and reliability
- Document management
- Data entry accuracy
- Report generation
- Scheduling coordination
- Production planning
- Computer software proficiency
- Cash register operation
- Route management and GPS navigation
- Organizational skills
- Service excellence strategies
- Customer relations
- Conflict resolution
- Patience and tact in communication
- Punctuality and reliability
- Office supply management
- Report generation
Timeline
Production Manager
NTRL
06.2022 - 10.2023
Driver
Uber, Lyft & West Coast Transportation
02.2017 - 07.2025
Administrative Billing & Customer Service
Classic Stamp & Sign
06.1989 - 03.2020
Diploma -
Mona Shores High