Tennyann Street
Summary
An experienced detail oriented and organized professional, possessing excellent customer service, interpersonal, and communication skills.
Overview
24
24
years of professional experience
Work History
Driver
Uber Technologies & Street Luxury Transportation
04.2015 - 09.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Communicated and scheduled daily trips for my repeat customers.
- Followed all relevant traffic laws and safety regulations.
- Cleaned vehicle regularly to maintain professional appearance.
- Navigated city routes efficiently using GPS and local knowledge.
- Ensured passenger safety by following all traffic laws and regulations.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Communicated effectively with passengers to enhance their experience.
AMAZON DELIVERY DRIVER
Miltay Logistics
Apopka, Florida
09.2023 - 08.2024
- Managed timely deliveries across designated routes to ensure customer satisfaction.
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Maintained accurate delivery logs and records for efficient route management.
Phone Dispatcher/Medical Courier
MediFleet
West Haven, CT
10.2012 - 02.2014
- Answered busy phones, assisted callers, and placed calls Coordinated and maintained schedules with clinics, doctors’ offices, and other medical facilities, including
- Lawrence Hospital Maintained databases and files, photocopied, and faxed Created and maintained correspondence and reports Managed the collection and drop-off of medical supplies and specimens Researched and analyzed routes to improve efficiency
- Properly documented all specimens received using Software.
- Followed safety procedures and regulations to protect packages and vehicles.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Obtained signatures for delivery documents and packages.
- Managed delivery route for optimal use of time and fuel.
Front Line Supervisor
BJs Wholesale Club
11.2008 - 07.2012
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Managed proper staffing level daily by checking sick leaves and forecasting employee vacations and unanticipated absences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained transaction security by verifying payment cards against identification.
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Created and oversaw employee training schedule to emphasize productivity and resource conservation.
Wait Staff Team Leader
Sizzler Restaurant
06.2000 - 12.2007
- Assisted with recruitment, hiring, and training of service staff Created and maintained schedules and assigned duties Walk dining room to ensure customer experience is at top levels Provided superior customer service over the phone and in person Assisted with special events, banquets, and large parties Responsible for assisting Manager with register counts at end of day
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Wedding & Event Planning Certification -
Lehman College
Bronx, NYMount Vernon High School
Mount Vernon, NYSkills
- Microsoft Word, Excel, and Outlook
- Licensed Cosmetologist, Certified Wedding & Event Planner
- Cash Register Operations
- Physical Labor
- Production Planning
- Team Meetings
- Appointment Booking
- Hazardous Chemicals
- Scheduling
- Employee Relationships
- Work Site Preparation
- Meal Preparation
- Safety Compliance
- Leadership
- Customer Loyalty
- Shift Coverage
- Customer Preferences
Timeline
AMAZON DELIVERY DRIVER
Miltay Logistics
09.2023 - 08.2024
Driver
Uber Technologies & Street Luxury Transportation
04.2015 - 09.2024
Phone Dispatcher/Medical Courier
MediFleet
10.2012 - 02.2014
Front Line Supervisor
BJs Wholesale Club
11.2008 - 07.2012
Wait Staff Team Leader
Sizzler Restaurant
06.2000 - 12.2007
Wedding & Event Planning Certification -
Lehman College
Mount Vernon High School