Open To Work
Brian Ruiz
Tampa,FL
Summary
Results-driven Director with expertise in strategic planning, client relations, and market analysis. Proven ability to cultivate partnerships and drive sales growth across multiple markets.
Overview
34
34
years of professional experience
2006
2006
years of post-secondary education
Work History
Director Louisiana and Florida Markets
Array
Tampa, FL
01.2023 - Current
- Collaborated with executives to align strategies with company vision and mission.
- Developed and maintained strong relationships with key clients and stakeholders.
- Conducted market research to identify new sales opportunities and trends.
- Presented product demonstrations to potential clients, highlighting key features.
- Participated in regular team meetings to discuss sales strategies and updates.
- Used cold calling and networking to sell products and services.
- Cultivated relationships with existing customers to encourage repeat business.
Managing Director Southeast
Prevail
Tampa, Florida
12.2020 - 12.2022
- Conducted market research to uncover new sales opportunities and emerging trends, informing strategic decision-making.
- Presented product demonstrations to potential clients, highlighting key features.
- Participated in team meetings to align on sales strategies and share updates, enhancing collaborative efforts.
- Negotiated contracts with clients on behalf of the company.
- Identified new potential markets and developed plans for targeting them.
- Attended industry events to cultivate relationships with key contacts, expanding the company's network and influence.
- Created brochures and newsletters to promote products or services.
Principal
Compass Reporting
Orlando, FL
01.2016 - 12.2020
- Managed daily operations to ensure efficient workflow in fast-paced environment.
- Oversaw inventory management and coordinated supply chain logistics effectively.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Implemented cost control measures to optimize operational expenses consistently.
- Analyzed customer feedback to improve service quality and customer satisfaction.
- Established long-term customer relationships through exceptional service and swift issue resolution.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Developed business plan and budget to enhance profitability.
Principal
On Call Depos
New Orleans, Louisiana
10.2015 - 10.2016
- Collaborated with stakeholders to develop comprehensive project plans and timelines.
- Analyzed data trends to inform decision-making processes and strategy adjustments.
- Managed relationships with clients to ensure alignment on project deliverables.
- Facilitated training sessions for staff on new reporting tools and systems.
National Client Services Manager
Milestone Reporting
Orlando, FL
08.2014 - 10.2016
- Managed client relationships to drive satisfaction and retention.
- Coordinated communication between departments to streamline processes.
- Oversaw project timelines and deliverables for client accounts.
- Analyzed feedback to enhance service delivery and client experience.
- Implemented technology solutions to improve reporting accuracy.
- Partnered with internal teams to align on client goals and enhance relationship management.
- Cultivated relationships with stakeholders to improve service delivery and customer satisfaction.
National Client Services Manager
The Lit Group
Las Vegas, Nevada
07.2013 - 10.2015
- Analyzed market trends to uncover opportunities for growth and expansion.
- Collaborated with marketing team to align promotional campaigns with sales goals.
- Utilized CRM systems to efficiently track customer interactions and sales activities, enhancing overall sales strategy.
- Conducted regular sales meetings to review performance and set targets.
- Managed daily operations of sales department, including supervision of staff members.
- Developed comprehensive sales plans and strategies to meet team goals and drive revenue objectives.
Director of National Client Services
Network Deposition Services
Los Angeles, California
11.2010 - 12.2012
- Led strategic planning initiatives that improved service offerings and increased client satisfaction.
- Oversaw project management processes to ensure timely delivery of services.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed and implemented policies and procedures that ensured compliance with corporate standards.
- Cultivated strong relationships with customers through prompt responses to inquiries and complaints.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Senior Project Manager
Westlaw Deposition Services
04.2007 - 10.2010
- Led project teams to deliver on time and within budget.
- Coordinated resources and stakeholders for effective project execution.
- Facilitated communication between cross-functional teams and clients.
- Organized regular status meetings to ensure alignment and accountability.
- Managed project scope, timeline and budget in alignment with company objectives.
- Established best practices for managing complex projects successfully.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Negotiated contracts with third-party vendors when necessary.
- Resolved conflicts between team members in order to maintain productivity levels.
Paralegal
Financial Security Assurance Inc.
11.2002 - 12.2007
- Conducted legal research to enhance case preparation and inform strategy development.
- Drafted and reviewed legal documents for accuracy and compliance.
- Assisted attorneys in trial preparation by organizing evidence and coordinating witness schedules.
- Utilized legal management software to track deadlines and manage cases efficiently.
- Analyzed statutes, regulations, and legal articles to provide relevant insights for cases.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Reviewed and organized legal documents, ensuring accuracy and compliance with legal standards.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
Legal Secretary
Fremont Group
01.2001 - 11.2002
- Maintained confidentiality of sensitive information in all documentation and communications.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Reviewed and edited documents for accuracy before submission to attorneys, ensuring high-quality legal documentation.
- Managed attorney calendars, tracking appointments, meetings, and conferences to ensure efficient time management.
- Organized and scheduled meetings and telephone conferences, facilitating communication among clients and attorneys.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
- Operated photocopier to produce copies of correspondence and documents for office use.
- Opened new client files and new matters in CMS.
Legalman
U.S. Navy Active Duty
10.1992 - 11.2000
- Executed day-to-day duties with accuracy and efficiency to ensure operational effectiveness.
- Collaborated with diverse coworkers to achieve project goals and resolve product and service issues.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to meet service goals effectively.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Arts - Paralegal Studies
Kaplan University
Davenport, IASkills
- Sales strategy
- Business development
- Market analysis
- Contract negotiation
- Budget control
- Data-driven decisions
- Process improvement
- Strategic planning
- Client relations
- Sales management
- Cross-functional collaboration
- Team leadership
- Industry knowledge
- Corporate communications
- Goal setting
- Relationship building
Education and Training
other
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteHybridRemoteSalary Range
$65000/yr - $200000/yrTimeline
Director Louisiana and Florida Markets
Array
01.2023 - Current
Managing Director Southeast
Prevail
12.2020 - 12.2022
Principal
Compass Reporting
01.2016 - 12.2020
Principal
On Call Depos
10.2015 - 10.2016
National Client Services Manager
Milestone Reporting
08.2014 - 10.2016
National Client Services Manager
The Lit Group
07.2013 - 10.2015
Director of National Client Services
Network Deposition Services
11.2010 - 12.2012
Senior Project Manager
Westlaw Deposition Services
04.2007 - 10.2010
Paralegal
Financial Security Assurance Inc.
11.2002 - 12.2007
Legal Secretary
Fremont Group
01.2001 - 11.2002
Legalman
U.S. Navy Active Duty
10.1992 - 11.2000
Associate of Arts - Paralegal Studies
Kaplan University