Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Team Leader
Brewers Supply Group (BSG)
Atlanta, Ga, 30336
02.2016 - 04.2024
Provided coaching and feedback on employee performance, encouraging professional development.
Monitored daily workflow to ensure adherence to established policies and procedures.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Analyzed data from various sources to identify areas of improvement in the department's operations.
Collaborated with other departments to ensure alignment of goals across teams.
Maintained a positive work environment that promoted collaboration between team members.
Ensured compliance with all safety regulations in the workplace.
Participated in regular meetings with senior leadership to provide updates on team progress.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Maintained daily inventory to facilitate successful material distribution.
Maintained positive working relationship with fellow staff and management.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Picker / Team Lead
Kuehne & Nagel Inc.
Atlanta, GA, 30336
01.2004 - 12.2013
Verified accuracy of items picked, packed and shipped to customers.
Received and processed customer orders for merchandise in a timely manner.
Utilized RF scanners to scan products accurately and efficiently.
Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
Executed picking tasks according to order specifications while meeting daily productivity requirements.
Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
Communicated with supervisors regarding any discrepancies between physical count results versus system records.
Adhered strictly to safety regulations when operating machinery or working near hazardous materials.
Education
High School Diploma -
Frank McClarin
Atlanta, GA
06-1991
Skills
Performance Coaching
Staff Education And Training
Giving Constructive Feedback
Daily Workflow Improvement
Teamwork And Collaboration
Safety Awareness
Performance Improvements
Safety Processes And Procedures
Sop Adherence
Overseeing Daily Activities
Proficient In Microsoft Dynamics 365
Certification
Power Industrial Truck Certifications
CPR trained
Train the Trainer
Accomplishments
FY23 Team received the best Sanitation Area of the Year
FY24 - Received Employee of the Month (4) Nominated by Peers
Received "Over Achiever Award" for receiving in over a million pounds a month for a entire year
Timeline
Team Leader
Brewers Supply Group (BSG)
02.2016 - 04.2024
Picker / Team Lead
Kuehne & Nagel Inc.
01.2004 - 12.2013
High School Diploma -
Frank McClarin
Power Industrial Truck Certifications
CPR trained
Train the Trainer
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