Taleah Colthurst
Deltona,FL
Summary
Dedicated Team Leader experienced in quality assurance initiatives and issue resolution. Achieved high performance through effective delegation, personnel training, and project management. Focused on fostering team communication and delivering innovative solutions.
Overview
3
3
years of professional experience
Work History
Team Leader
Chick-fil-A
02.2024 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Supervised daily operations to ensure efficient service and team performance.
- Trained new team members on company standards and operational procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Developed strategies for problem solving and conflict resolution among team members.
- Implemented quality control measures to uphold food safety standards.
- Managed inventory levels to maintain stock availability and reduce waste.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Set up, stocked, and restocked workstations with necessary supplies.
- Collaborated with team members to swiftly resolve kitchen issues, fostering a positive work atmosphere.
- Packed food, dishes, utensils and accessories for transportation from catering or food preparation establishments to locations designated by customers.
- Conducted inventory audits to ensure accurate stock levels and identify discrepancies.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Restocked pantry items to maintain efficient food preparation and service during busy shifts, when needed during peak times or busy shifts.
- Cleaned and sanitized kitchen equipment to ensure health and safety compliance. kitchen equipment, utensils and work stations.
- Adjusted food preparation based on feedback from customers and staff.
- Observed food safety and sanitation protocols to reduce germ spread.
- Transferred supplies and equipment between storage and work areas by observing safe lifting standards.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
High School Diploma -
Deltona High School
Deltona, FL01.2024
Skills
- Point-of-sale system
- Food safety protocols
- Staff training
- Operational supervision
- Team supervision
- Operational efficiency
- Efficient multitasking
- Time management
- Problem solving
- Performance coaching
- Coaching
- Team development
- Employee motivation
- Resource allocation
- Team performance metrics
- Product upselling
- Clear communication
- Effective communication
- Relationship building
- Collaborative teamwork
- Safety protocols
- Process improvement
Timeline
Team Leader
Chick-fil-A
02.2024 - Current
High School Diploma -
Deltona High School