Brian Scott
Aubrey,TX
Summary
As a results-oriented Loss Prevention Market Manager, I bring over 13 years of experience in protecting assets and reducing losses across various retail environments. I have a demonstrated history of devising and executing successful loss prevention strategies, overseeing investigations, and boosting operational effectiveness. Skilled in team leadership, data analysis, and stakeholder collaboration, I consistently achieve results and uphold industry standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Loss Prevention Market Manager
Neiman Marcus
Dallas, Texas
08.2022 - 08.2024
- Developed and managed the implementation of loss prevention strategies and programs for the North Texas Region.
- Led and coordinated all internal and external investigations for my market, ensuring thorough and effective resolution of issues.
- Worked with cross-functional partners to ensure that all Loss Prevention Policies and Procedures are followed.
- Designed and implemented a comprehensive training program for onboarding exempt-level associates.
- Coordinated security measures for all high-profile customer events. This included developing security plans, overseeing on-site security personnel, and addressing any potential risks or incidents.
- Collaborated with cross-functional partners to manage inventory control procedures, including cycle counts, shrinkage analysis, and stock accuracy checks.
Loss Prevention Market Manager
Neiman Marcus
Dallas , TX
08.2022 - 08.2024
- Maintained up-to-date knowledge about current industry trends and best practices.
- Managed all investigations across mutiple
- Developed a training program for Loss Prevention Management that was implemented company-wide.
- Planned, coordinated and supervised training programs for personnel.
- Collaborated with law enforcement agencies in support of ongoing investigations.
- Reviewed existing policies and procedures to ensure compliance with relevant laws and regulations.
Loss Prevention Market Manager -North Texas Region
Neiman Marcus
Dallas , TX
08.2022 - 08.2024
- Oversee all Loss Prevention operations for the North Texas Region.
- Provided training for store managers on all loss prevention strategies and techniques.
- Conducted investigations of internal and external theft incidents, identified suspects, and recommended .
- Coordinated closely with law enforcement agencies during criminal investigations.
- Created detailed reports summarizing the results of investigations conducted.
- Developed and implemented security policies and procedures to protect personnel, customers, and assets.
- Worked directly with the store management teams to ensure compliance with loss prevention policies and standards.
- Created a multiple-session training program for the loss prevention managers that was implemented company-wide.
Area Loss Prevention Manager
Neiman Marcus
Irving , TX
10.2016 - 08.2022
- Manage multiple Loss Prevention Departments across the Neiman Marcus Supply Chain.
- Implement both individual and group training for executive and loss prevention personnel for multiple facilities.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
- Prepare and review paperwork associated with audits, shortage control programs, apprehensions, and disposition.
- Document evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Obtained positions of increasing responsibility based on expertise in loss prevention and facility operations.
- Furnish insights and collaborate with leadership to develop loss prevention policies and initiatives.
- Help reduce loss by facilitating training programs on loss prevention policies and operations.
- Facilitate all risk management operations for the Neiman Marcus Direct Facilities at Las Colinas and Longview.
- Respond calmly and promptly to emergency conditions, safety hazards and threats to life or property.
Remote Collision Concierge
AutoNation
Addison, TX
01.2015 - 10.2016
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Advised customers of repair plans, discussing payment options to finalize work orders.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Took photographs and wrote detailed summaries to document damage.
- Worked according to manufacturers' instructions to determine correct methods for restoring and replacing parts.
- Assisted customers with setting up rental cars for duration of repairs.
Lead Loss Prevention Investigator
Neiman Marcus Direct
Irving, TX
01.2014 - 01.2015
- Monitored and supervised the audit program for the Loss Prevention Department
- Worked efficiently with the management team to build schedules that successfully balanced the needs of team and business
- Lead investigator on several high profile internal theft cases.
- Facilitated the training of all new Loss Prevention Investigators.
- Worked directly with Supply Chain Management to find resolution on problems within the facility.
Loss Prevention Investigator
Neiman Marcus Direct
Irving , TX
08.2012 - 01.2015
communication.AdvisedAutoNation
- Worked directly with Warehouse management to help prevent theft, fraud, and violence.
- Research and Develop investigations that resulted in resolution on multiple employee violations.
- Played a key role in the security and operations of the Neiman Marcus Direct Facility.
- Complete Accident Reports and Safety awareness meetings
- Compose new ideas that may lead to improvement of security protocols
Education
Bachelor of Science - Criminal Justice
University of Texas At Tyler
Tyler, TX05.2011
Associate of General Studies - Criminal Justice
Tyler Junior College
Tyler, TX12.2009
Skills
- Retail Theft Investigations
- Security Systems Expertise
- Relationship Building
- Planning & Organizing
- Conflict Resolution
- First Aid/CPR
- Customer Service
- Training & Development
Accomplishments
- 2023 NMG Best Team Award
- Nominated for the NMG Best Award, 2021
- Loss Prevention Investigator of the Year, 2014
Certification
- Board Certified by the Loss Prevention Foundation as Loss Prevention Qualified, February 2019.
- Board Certified by the Texas Crime Prevention Associate as a Crime Prevention Specialist, July 2018.
- Wicklander/Zulawski & Associates: Interview & Interrogation, Advanced course.
Timeline
Loss Prevention Market Manager
Neiman Marcus
08.2022 - 08.2024
Loss Prevention Market Manager
Neiman Marcus
08.2022 - 08.2024
Loss Prevention Market Manager -North Texas Region
Neiman Marcus
08.2022 - 08.2024
Area Loss Prevention Manager
Neiman Marcus
10.2016 - 08.2022
Remote Collision Concierge
AutoNation
01.2015 - 10.2016
Lead Loss Prevention Investigator
Neiman Marcus Direct
01.2014 - 01.2015
Loss Prevention Investigator
Neiman Marcus Direct
08.2012 - 01.2015
Bachelor of Science - Criminal Justice
University of Texas At Tyler
Associate of General Studies - Criminal Justice
Tyler Junior College
- Board Certified by the Loss Prevention Foundation as Loss Prevention Qualified, February 2019.
- Board Certified by the Texas Crime Prevention Associate as a Crime Prevention Specialist, July 2018.
- Wicklander/Zulawski & Associates: Interview & Interrogation, Advanced course.
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