BRIAN SCOTT SR
SOUTH BEND,US
Summary
Professional with over six years of experience in logistics and fleet management, specializing in vehicle maintenance, client relations, and logistics coordination. Demonstrates exceptional skills in route planning, team management, and problem-solving, consistently surpassing performance targets through data-driven strategies. Eager to leverage expertise in commercial driving and communication to enhance operational efficiency and client satisfaction in a reputable organization.
Overview
8
8
years of professional experience
Work History
Assistant Division Manager
Cranemasters
Elkhart, IN
11.2024 - Current
- Monitored industry trends closely, adapting internal practices to stay ahead of competitors.
- Increased customer satisfaction with timely project deliveries by effectively managing resources and deadlines.
- Boosted team productivity by implementing efficient division workflows and processes.
- Evaluated employee performance regularly, offering constructive feedback for continuous improvement and professional growth.
- Spearheaded strategic initiatives aimed at driving revenue growth in various markets within the division''s territory.
- Coordinated training programs for employees, enhancing skill sets and maximizing workplace efficiency.
- Optimized inventory levels through careful planning and forecasting, avoiding stockouts or overstock situations that impact profitability.
- Mentored junior staff members to enhance their skills and contribute more effectively to the team''s success.
- Managed budgets effectively, allocating resources responsibly to meet organizational targets while minimizing costs.
- Established a positive work environment that fostered teamwork and collaboration among team members.
- Supervised daily planning, coordination and administration for division operations.
- Controlled costs by streamlining operations and reducing waste.
- Established clear and consistent policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Lead and coordinate large-scale field operations specializing in railroad derailment response, track construction and maintenance, and railcar repair. Direct and manage field crews of over 50 employees across multiple job sites, ensuring adherence to safety standards, regulatory compliance, and project timelines. Serve as the on-site decision-maker during high-pressure operations, coordinating logistics, heavy equipment, and personnel to restore rail service quickly and efficiently. Collaborate with clients, contractors, and internal teams to deliver high-quality results while minimizing service disruptions and maximizing crew performance.
Tax Preparer
Infinite Taxes Inc
Houston, TX
10.2024 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Assessed client tax situations to determine best filing options.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
- Educated clients on tax planning strategies, helping them save money in future years.
- Maintained compliance by adhering to current tax laws and regulations.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Prepared US, multistate, and international tax returns for business clients.
Account Manager
Chism Transport LLC
South Bend
02.2020 - 11.2024
- Led logistics team, enhancing efficiency and achieving significant process improvements.
- Ensured timely communication, minimizing disruptions and maintaining smooth operations.
- Managed logistics documentation, ensuring accuracy and regulatory compliance.
- Optimized team processes, consistently exceeding performance targets.
- Developed strategies for client growth, improving retention and satisfaction.
- Managed logistics documentation with meticulous attention to detail, maintaining accuracy and ensuring full compliance with industry regulations.
- Utilized data analysis to craft targeted, client-centric strategies, significantly improving client retention and overall satisfaction rates.
Executive Fleet Manager
Jackson Transport, LLC
south bend
04.2019 - 01.2020
- Led a diverse team of 35, improving collaboration and efficiency.
- Developed a new distribution system for online books, enhancing profitability.
- Surpassed targets by 20%, halving time to market.
- Established brand communication and promotion strategies.
- Defined targets for Dealer Network and Fleet Department.
- Designed production request process for dealer network.
- Orchestrated strategic initiatives that surpassed targets and drastically reduced time to market, enhancing overall operational efficiency.
- Implemented cutting-edge logistics technologies, revolutionizing route planning and reducing fuel consumption for the entire fleet.
- Fostered strong relationships with vendors and clients, enhancing service quality and securing long-term partnerships for sustainable growth.
- Conducted in-depth fleet performance analyses, identifying key areas for improvement and implementing data-driven strategies.
Sale's & Collection Manager
Aaron's Rental
South Bend
11.2017 - 04.2019
- Led sales and collection teams, implementing strategies that boosted revenue and reduced outstanding accounts. Achieved significant growth in customer base and retention rates.
- Developed and executed creative sales approaches, enhancing customer experience at Aaron's Rental. Introduced efficient collection methods, improving cash flow substantially.
- Fostered strong team relationships, aligning sales and collection efforts. Mentored staff, resulting in improved performance and a cohesive work environment.
- Analyzed market trends and customer data to optimize sales strategies. Implemented data-driven collection processes, leading to measurable improvements in recovery rates.
- Cultivated strong team relationships, aligning sales and collection efforts while mentoring staff, leading to enhanced performance and a cohesive work environment.
Traffic Control Specialist
Laborers International Union Local 645
south bend
05.2017 - 11.2017
- Directed traffic flow ensuring safety and efficiency in diverse settings.
- Implemented traffic control plans aligning with safety regulations.
- Coordinated with crews and law enforcement for smooth traffic flow.
- Monitored and adjusted measures to minimize disruptions.
- Played key role in preventing accidents and reducing congestion.
- Optimized traffic flow in high-risk zones, reducing incident rates and enhancing overall safety for workers and public through strategic control measures.
- Conducted meticulous equipment inspections and swiftly addressed safety concerns, maintaining a secure environment for all traffic participants.
- Analyzed traffic patterns and project requirements to develop data-driven control plans, significantly improving flow and reducing congestion.
- Analyzed traffic patterns to develop data-driven control plans, enhancing flow and reducing congestion in high-risk zones.
- Implemented strategic traffic control measures, significantly reducing incident rates and improving overall safety for workers and the public.
Education
High School Diploma -
Griffin High School
Griffin, GA04.2007
Skills
- Commercial Driving (Expert)
- Route Planning (Expert)
- Vehicle Maintenance (Expert)
- Client Relations (Expert)
- Team Management (Expert)
- Logistics Coordination (Expert)
- Problem Solving (Expert)
- Communication (Expert)
- Contract Negotiation (Skillful)
- Event Coordination (Expert)
- Traffic Control (Expert)
- Sales (Expert)
Timeline
Assistant Division Manager
Cranemasters
11.2024 - Current
Tax Preparer
Infinite Taxes Inc
10.2024 - Current
Account Manager
Chism Transport LLC
02.2020 - 11.2024
Executive Fleet Manager
Jackson Transport, LLC
04.2019 - 01.2020
Sale's & Collection Manager
Aaron's Rental
11.2017 - 04.2019
Traffic Control Specialist
Laborers International Union Local 645
05.2017 - 11.2017
High School Diploma -
Griffin High School
ADDITIONAL INFORMATION
- COMMUNITY INVOLVEMENT
- Member of a faith-based community group that mentors young men in leadership and development