Starrse Wiley
Family and Social Services Administration
South Bend,IN
12
years of professional experience
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Work History
Division of Family Resources Case Manager
2 Years 9 Months- Facilitated client engagement to identify obstacles and formulate strategic goals and action plans.
- Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
Coach Counselor
5 Years 4 Months- At Risk Youth facility monitoring and documenting student behaviors and activities, participate and assist with educational, social, athletic and recreational activities, and work in collaboration with other professional staff to establish and/or meet the goals of each student's treatment plan.
Family Support Specialist
3 Years 7 Months- Family Support Specialists work to provide Community Resources. Assistance consists of resources and guidance to families in need.
- Navigating everyday life challenges, access to community services (Daycare, Mental Health Services, Housing and Employment).
- Additional services consisting of parenting education, crisis intervention and connecting families to social services.
Education
Associates - Business Administration And Management
Skills
Facilitated effective communication with customers.
Assisted in organizing fundraising events.
Practiced active listening to enhance customer relations.
Demonstrated reliability in all tasks.
Timeline
Division of Family Resources Case Manager
Family and Social Services Administration
01.2024 - CurrentRead More
Coach Counselor
Rite of Passage
09.2018 - 01.2024Read More
Family Support Specialist
Family & Children Center
02.2015 - 09.2018Read More
Ivy Tech Community College
Associates from Business Administration And Management
Read More