Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
14
14
years of professional experience
Work History
Shop Supervisor
Cardinal Logistics
10.2014 - Current
Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
Developed strong team dynamics, fostering a positive work environment for all staff members.
Mentored and trained new employees to ensure consistent service standards across the team.
Checked incoming orders and organized new stock.
Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Lead Diesel Mechanic
Jefferson Auto Service North
05.2010 - 10.2014
Managed warranty claims processes effectively, ensuring timely reimbursements from manufacturers without delays or disputes.
Evaluated performance metrics regularly against benchmarks to monitor team''s effectiveness and identify areas for improvement.
Collaborated with management to develop budgets and resource allocation plans for the maintenance department.
Improved overall fleet efficiency by implementing thorough preventive maintenance plans for diesel engines.
Conducted regular quality inspections on completed work, ensuring adherence to high standards of craftsmanship.
Remained current on industry advancements through regular professional development opportunities and trainings.