Brian J. Shea
Hailey,ID
Summary
Accomplished Food & Beverage Director with extensive experience at The Valley Club, recognized for exceptional financial oversight and team leadership. Proven ability to enhance service standards and streamline operations, leveraging mixology expertise and strong communication skills. Achievements include notable advancements in service delivery and budget management, reflecting a strategic combination of analytical and interpersonal capabilities. Career aspirations focus on further elevating guest experiences and operational efficiencies within the hospitality sector.
Overview
27
27
years of professional experience
Work History
Bartender
Sun Valley Resort LLC
Sun Valley , ID
11.2017 - Current
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Greeted customers and provided excellent customer service.
- Upsold customers from shelf to premium brands to help boost sales.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Manager
Pioneer Saloon
Ketchum, ID
05.2023 - 12.2023
- Recruited and trained new employees to meet job requirements.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Food & Beverage Director
The Valley Club
Hailey, ID
04.2009 - 01.2013
- Managed the operations of two dining rooms daily, three multifaceted food outlets, while also maintaining a high level of service for multiple annual golf tournaments.
- Analyzed financial data such as sales figures, profit margins, budgeting reports, to make recommendations for improvement or expansion.
- Handled a $500K annual budget report for full Food and Beverage operations.
On Premise Wine Sales
Hayden Beverage Co.
Ketchum, ID
05.2004 - 05.2009
- Performed sales presentations at trade shows to generate new business.
- Answered customer inquiries regarding product features, pricing, and availability.
- Worked with customers to determine their needs and recommend appropriate wine selections.
- Oversaw inventory management by tracking orders, and ensuring timely deliveries.
- Researched competitors' offerings in order to remain competitive in the marketplace.
- Provided product knowledge training sessions for staff at restaurants and bars.
- Grew the market sales by increasing relationships with previously dormant accounts.
Restaurant Bar Manager
Roosevelt Tavern
Ketchum, ID
03.2003 - 03.2005
- Increased revenue by promoting additional products and assisting with beverage menu.
- Successfully lowered monthly PC's in Beer, Wine & Liquor programs
- scheduled staff for multiple and seasonal bar outlet
Wine Captain/Bartender/Food Server
Clarke Cooke House
Newport , RI
05.1998 - 05.2001
- As Wine Captain, I ensured understanding of proper wine list sections, varietals, and stock items.
- Team effort with two captains per shift, covering a large, 150-person seated dining room.
- As a server and bartender, I served in the fine dining section of the restaurant. As Newport is recognized as the mecca of sailing and the famed America's Cup, we offered the best fine dining experience to elite clientele.
Education
Some College (No Degree) - Early Childhood Education
Springfield College
Springfield, MASkills
- Fundamental Accounting Skills
- Financial Record Management
- Menu Development
- Bar Operations Oversight
- Skilled in Mixology
- Hospitality Management Skills
- Team Leadership
- Advanced Problem Resolution
- Proficient Verbal and Written Communication
References
References available upon request.
Timeline
Manager
Pioneer Saloon
05.2023 - 12.2023
Bartender
Sun Valley Resort LLC
11.2017 - Current
Food & Beverage Director
The Valley Club
04.2009 - 01.2013
On Premise Wine Sales
Hayden Beverage Co.
05.2004 - 05.2009
Restaurant Bar Manager
Roosevelt Tavern
03.2003 - 03.2005
Wine Captain/Bartender/Food Server
Clarke Cooke House
05.1998 - 05.2001
Some College (No Degree) - Early Childhood Education
Springfield College
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