Brian Slattery
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
4
4
years of professional experience
Work History
Team Lead
Panera Bread
Oswego, IL
09.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Detailer
Pugi Volkswagen
Downers Grove, IL
04.2021 - 08.2022
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Maintained clean, tidy and safe work environment.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Go Kart Lead
Urban Air Adventure Park
Saint Charles, IL
08.2020 - 02.2021
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
- Trained new ride operators on safety procedures and ride operations.
- Demonstrated proper use of safety harnesses and other safety equipment.
Education
Bachelor of Science - Psychology
Aurora University
Aurora, IL12.2024
High School Diploma -
Oswego East High School
Oswego, IL05.2019
Skills
- Production Monitoring
- Trend Tracking
- Schedule Management
- Performance Monitoring
- Performance Improvement
- Quality Control
- Industry knowledge
- Active listening
- Goal setting
- Team building
Timeline
Team Lead
Panera Bread
09.2022 - Current
Detailer
Pugi Volkswagen
04.2021 - 08.2022
Go Kart Lead
Urban Air Adventure Park
08.2020 - 02.2021
Bachelor of Science - Psychology
Aurora University
High School Diploma -
Oswego East High School