Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Snyder

Ridley Park,PA

Summary

Customer Associate with extensive experience delivering exceptional service and enhancing guest satisfaction in fast-paced environments. Proven track record of exceeding sales expectations while maintaining a clean and safe work area. Committed to fostering productive team dynamics and ensuring seamless event execution.

Overview

22
22
years of professional experience

Work History

Banquet Server

Fearless Restaurant Group
Radnor, Pennsylvania
08.2024 - Current
  • Served food and beverages to guests, ensuring prompt and courteous service to enhance satisfaction.
  • Provided exceptional customer service to enhance guest experience.
  • Communicated effectively with team members and event coordinator to ensure seamless execution of events.
  • Monitored and replenished buffet and beverage stations to maintain availability and presentation throughout events.
  • Follow all safety and sanitation procedures to maintain a clean and safe work environment.

Delivery Driver

Sparks
Ridley Park, Pennsylvania
07.2021 - 08.2024

Delivered packages promptly, ensuring on-time service for customers.

  • Transported and safely delivered items to prevent damage or loss.
  • Routed and grouped deliveries by designated areas, optimizing delivery schedules.
  • Adhered to local traffic laws while navigating delivery routes safely.
  • Delivered items efficiently
  • Addressed customer inquiries during deliveries, enhancing overall service experience.
  • Handled merchandise in accordance with product handling standards.

Food server

OTG Management Inc.
Philadelphia, Pennsylvania
05.2016 - 07.2021
  • Managed OTG operations to ensure efficient service delivery.
  • Greet guest quickly and pleasantly as they enter the restaurant
  • Assisted guests with order entry into iPad system for accurate processing.
  • Providing the guest with details on our Daily/weekly food and drink specials
  • Demonstrate knowledge of our menu and alcohol beverages
  • Assisted other servers and cleared tables to maintain a clean work environment.
  • Delivered food and beverages promptly to enhance guest satisfaction.

Customer Service Specialist

Wawa Food Markets
08.2004 - 05.2016
  • Satisfied customers in fast-paced, busy environment daily
  • Maintained clean and sanitary environment for customer safety and experience
  • Proper food handling in the deli with making sure to use only fresh products and discard expired items
  • Assisted managers in recording discarded products to minimize inventory waste
  • Properly stocking and receiving truck orders weekly

Education

General Business High school diploma -

Abraham Lincoln
Philadelphia, PA
06-2007

Skills

  • Food and Beverage Service
  • Event setup
  • Guest Satisfaction
  • Strong customer service
  • Sales Expertise
  • Organizational skills
  • Problem solver
  • Quick learner
  • Positive attitude
  • Sewing

Timeline

Banquet Server

Fearless Restaurant Group
08.2024 - Current

Delivery Driver

Sparks
07.2021 - 08.2024

Food server

OTG Management Inc.
05.2016 - 07.2021

Customer Service Specialist

Wawa Food Markets
08.2004 - 05.2016

General Business High school diploma -

Abraham Lincoln
Brian Snyder