Brian Sorto
OPA LOCKA,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level (Technician) position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Technician
Valvoline Instant Oil
06.2023 - 07.2023
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained quality assurance and customer satisfaction objectives.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
Keyholder Manager
Advance Auto Parts
08.2022 - 06.2023
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Opened and closed store [Number] days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit, and check payments.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Tracked, analyzed and reported store sales performance metrics to store manager.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained and mentored new employees.
- Oversaw team of employees.
- Monitored and restricted access to keys to maintain store security.
Education
Technician Certification - Automotive & Diesel Technician
Universal Technical Institute of Miramar
Miramar, FL12.2024
Skills
- Textile Repair
- Verbal and Written Communication
- Hand-Sewing and Darning
- Stage Shows
- Team Player
- Advising and Coaching
- Participation Strategies
- Managing Customer Needs
- Work Prioritization
- Disciplinary Action
- Stock Replenishment
- Cash Counting
Timeline
Technician
Valvoline Instant Oil
06.2023 - 07.2023
Keyholder Manager
Advance Auto Parts
08.2022 - 06.2023
Technician Certification - Automotive & Diesel Technician
Universal Technical Institute of Miramar
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