BRIAN SOSTER
Twentynine Palms
Summary
I'm a motivated supervisor with a progressive retail career and leadership talents. No stranger to managing team activities closely to sustain long-term business success. Truly quality-driven and performance-oriented, focused on continuous improvement. A reliable candidate ready to take on challenges using problem-solving and task prioritization skills. As a dedicated and knowledgeable sales professional, I bring a wealth of expertise to any sales position. My background is marked by strengths in providing exceptional service, efficiently managing time, and staying updated on industry trends. I excel in troubleshooting challenges and finding effective solutions to meet customer needs. My exceptional verbal and written communication skills have been instrumental in drafting and reviewing legal documents/contracts. I have consistently surpassed sales goals by leveraging my ability to understand and address my clients' unique requirements. I thrive by effectively utilizing slower periods to stay well prepared. My commitment to maintaining organized, clean, and safe work areas underscores my attention to detail, ensuring a secure and professional environment for employees and customers.
Overview
9
9
years of professional experience
Work History
Firearm Sales Specialist NF2
MCCS
Twentynine Palms
11.2023 - Current
- Fostered strong relationships with vendors to negotiate better deals on products or services.
- Oversaw cash handling procedures, including register reconciliation at end of each shift.
- Monitored inventory levels and ordered new stock to maintain appropriate levels.
- Coordinated with government entities (CA DOJ, ATF, Marine Corps) to ensure compliance with regulations.
- Conducted Daily, Weekly, and Monthly Inventory counts and audits.Organized regular inventory counts to keep records accurate.
- Conducted market research to identify trends and inform sales strategies.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Educated customers on product features and technical details to highlight benefits.
Licensed Realtor
Coldwell Banker Roadrunner Realty
Twentynine Palms
01.2023 - Current
- Boosted sales by incorporating smart social media marketing and eye-catching photography.
- Enhanced client sales potential by advising on value-added improvements and staging strategies.
- Advocated for buyer or seller needs with tireless dedication to customer satisfaction.
- Obtained maximum sales prices with savvy sales and negotiation tactics.
- Verified completed legal formalities prior to closing dates.
- Managed contracts, negotiations and other aspects of sales to finalize purchases and exceed customer expectations.
- Facilitated smooth closings with orderly paperwork and expert handling of contract issues.
- Grew referral business by cultivating strong client relationships and collaborating with industry professionals.
- Stayed up-to-date on mortgage rates and related real estate news.
- Delighted clients by locating and securing ideal properties for individual needs.
- Communicated with clients to understand property needs and preferences.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Marketed and sold properties for clients by hosting open houses and advertising online.
- Advertised client properties on websites, through social media and in real estate guides.
- Assisted with closing process by coordinating with inspectors, lenders and escrow companies to obtain documents and clear issues.
- Secured quick sales with maximum profits by optimizing property listings and conducting frequent showings.
- Moved properties with personal showings, open houses and social media promotions.
- Prepared representation contracts, purchase agreements and closing statements.
- Optimized property prices based on market conditions and current buyer trends.
- Helped buyers obtain financing and locate desirable properties within desired areas.
Handyman
Private Builder
Twentynine Palms
01.2019 - 01.2024
- Completed neat and professional-looking painting work inside and outside customers' buildings.
- Assisted homeowners and businesses in resolving leaks and addressing carpentry needs to enhance property functionality.
- Restored bathrooms to full functionality through expert leak repair, tub patching, and plumbing maintenance.
- Restored plumbing, electrical and safety systems.
- Assembled and installed new cabinetry and fixtures into customers' kitchens.
- Enhanced building heating and cooling efficiency by installing new insulation.
- Repaired machinery, equipment and appliances.
- Improved appearance and safety by filling crevices in sidewalks, walls and floors.
- Enhanced customer properties with new fences, walkways and landscaping.
- Assembled furniture and fixtures for customers.
- Kept facilities clean with regular sweeping, trash removal and sanitizing.
- Responded to emergency tasks outside regular hours.
- Maintained detailed records of work orders to ensure accuracy and efficiency.
Packer/Mover
Cardinal Van and Storage
Twentynine Palms
01.2018 - 01.2020
- Provided prompt and friendly service to resolve customer inquiries and complaints, enhancing overall satisfaction.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Performed manual labor tasks to detailed instructions from supervisors.
- Identified issues and implemented solutions to reduce backlog and streamline workflows.
- Fostered positive collaboration with peers and staff to create a supportive and cooperative work environment.
Restaurant Busser/Catering/Events/Maintenance
29 Palms Inn
Twentynine Palms
01.2017 - 01.2018
- Oversaw special events and programs with on-site catering.
- Oversaw day-to-day operations within budget by optimizing labor, product and service strategies.
- Demonstrated leadership, exemplary customer service and friendly, professional demeanor.
- Guided employees in identifying and meeting guest needs through constructive feedback.
- Worked with FOH and BOH staff to support superior service delivery.
- Recruited, trained and mentored new staff to deliver top-quality customer service.
- Engaged with guests to gather informal feedback on their satisfaction and service experience.
- Responded to guest concerns and complaints to achieve positive resolution.
- Investigated and resolved complaints regarding food quality, service and accommodations.
- Kept dining areas, kitchen spaces and restrooms in full health and safety compliance.
- Maintained compliance with health code and sanitation requirements.
- Inspected restaurant equipment and identified maintenance issues.
- Organized pest control, trash removal and equipment maintenance.
- Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures.
Education
Real Estate Sales License - Real Estate Practice,Principals, and Finances
TheCEshop
Twentynine Palms, California11-2022
High School -
Twentynine Palms High School
Twentynine Palms, California06-2018
Skills
- Customer Engagement and Sales
- Sales Documentation
- Inventory Management
- Customer education
- Merchandise Strategizing
- Vendor Collaboration
- Retail Operations
- Cash Drawer Balancing
- Store Opening and Closing
- Vault management
- Drafting and Reviewing Legal Documents
- Negotiation
- Computer Training
- Inventory management
- Inventory maintenance
- Time Management
Additional Information
I am willing to obtain any/all certifications required for the position, and I already possess and maintain a tier 3 security clearance as result of my current employment here at MCAGCC TWENTYNINE PALMS. Throughout my career, I have successfully managed team activities, streamlined processes, and driven continuous improvement. My ability to prioritize tasks, solve problems, and adapt to changing environments ensures that any/all operations run smoothly and efficiently. I excel at building positive relationships, addressing unique needs, and ensuring a supportive, effective work environment. My background includes drafting and reviewing important legal documents/contracts, which has honed my attention to detail and ability to maintain compliance with policies and regulations. I am a proactive communicator, both verbally and in writing, and am adept at navigating interpersonal dynamics to resolve issues and promote collaboration. My commitment to maintaining organized, safe, and professional environments underscores my strong attention to detail, which I am eager to apply in an HR capacity at MCCS.
Middle Initial
J
Timeline
Firearm Sales Specialist NF2
MCCS
11.2023 - Current
Licensed Realtor
Coldwell Banker Roadrunner Realty
01.2023 - Current
Handyman
Private Builder
01.2019 - 01.2024
Packer/Mover
Cardinal Van and Storage
01.2018 - 01.2020
Restaurant Busser/Catering/Events/Maintenance
29 Palms Inn
01.2017 - 01.2018
Real Estate Sales License - Real Estate Practice,Principals, and Finances
TheCEshop
High School -
Twentynine Palms High School