Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Spinks

Framingham,MA

Summary

Reliable employee seeking customer service position. Offering excellent communication and good judgment.

Overview

15
15
years of professional experience

Work History

Airport Operations Agent

Ros Avitiation
Worcester, MA
11.2021 - 06.2022
  • Created a friendly and helpful experience by greeting and checking customers in for their flights and directing them to the correct departure gate.
  • Used Sabre to create flight itineraries print boarding passes issue travel banks and rebook customers.


  • Provided boarding announcements and controlled boarding and de boarding the aircraft in a timely manner.
  • Assisted customers with delayed bags by filing delayed bag reports .

Operations Assistant

Web Industry Solutions
Holiston , MA
11.2020 - 06.2021
  • Assisted in asembeling parts in a timeley manner.
  • assisted the machine operator by properly stacking assembled product into loadingtower prior to being sent down the flow wrapper machine to be packaeged.
  • inspected finished product for quality control pourposes.
  • Assisted in packing product in the proper oder prior to being placed on the pallet for shipping.


Pet Care Customer Servive Rep

Petsmart
Nashua, NH
02.2008 - 06.2020
  • Created a welcoming environment by greeting customers entering the store.
  • Provided customer service by finding solutions to the customers needs.
  • Responsibly operated the cash machine and provided an friendly check out experience so that the customers were more likely to return.

Customer Service Representative

Camps Carwash
Nashua, NH
06.2017 - 01.2019
  • Answered phone calls to assist customers needs.
  • Safely directed moving cars into the the wash tunnel during busy times.
  • Managed booking appointments for detailing services
  • Preformed cash register duties and responsibly doing cash drops when needed.




Education

High School Diploma -

Joseph P. Keefe Technical School
Framingham, MA
06.2007

Skills

  • Customer Satisfaction
  • Travel Assistance
  • Guest Services
  • Reconciling Paperwork
  • cash handling

Timeline

Airport Operations Agent

Ros Avitiation
11.2021 - 06.2022

Operations Assistant

Web Industry Solutions
11.2020 - 06.2021

Customer Service Representative

Camps Carwash
06.2017 - 01.2019

Pet Care Customer Servive Rep

Petsmart
02.2008 - 06.2020

High School Diploma -

Joseph P. Keefe Technical School

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Brian Spinks