- Growing herbs, vegetables, or fruits in home gardens
- Animal Rescue
- Hobby Farming
- Music
- Woodworking
- Electronics and Circuit Building
- Designing and Printing 3D Models
Brian Stipanuk
Riverdale,MI
Summary
Dedicated professional with customer service and problem-solving skills. A history of attention to detail and listening to customers to reach the best solution for all parties.
Overview
26
26
years of professional experience
Work History
Rural Mail Carrier
USPS
02.2026 - Current
- Delivered mail and packages efficiently within designated 500 box routes.
- Adhered to safety protocols while handling postal materials.
- Sorted incoming and outgoing mail accurately for timely delivery.
- Interacted with customers professionally to address inquiries and concerns.
- Operated postal vehicles safely in various weather conditions.
Business Owner
SD Precision Works
08.2022 - Current
- Developed and implemented operational strategies to enhance production efficiency.
- Oversaw quality control processes, maintaining high standards in product output.
- Established strong relationships with clients, enhancing customer satisfaction and retention rates.
- Streamlined workflow processes, reducing lead times to 2 weeks while maintaining product quality.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Rural Mail Carrier
USPS
02.2025 - 02.2026
- Delivered mail efficiently to rural addresses, ensuring timely service and customer satisfaction.
- Assisted in sorting and organizing mail for optimal delivery routes.
- Operated postal vehicles safely while adhering to traffic regulations and safety protocols.
- Adapted quickly to changing weather conditions and route challenges during deliveries.
- Learned operational procedures for mail processing and distribution within a high-paced environment.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Delivered mail and packages to 300-450 customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Office Manager
Susan L Courtnage MD PC
01.2000 - 05.2019
- Streamlined office operations, enhancing workflow efficiency and productivity.
- Coordinated scheduling for patient appointments, optimizing daily clinic flow.
- Managed medical records system, ensuring accuracy and compliance with regulations.
- Trained and mentored administrative staff, fostering a collaborative team environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as liaison for monthly insurance meetings.
- Located medication discount programs and assisted indigent patients with applications.
Education
Associate of Science - Physics
Lansing Community College
Lansing, MI12-2017
Associate of Science - Mathematics
Lansing Community College
Lansing, MI08-2017
Associate of Arts - Liberal Arts
Lansing Community College
Lansing, MI08-2016
Associate of Science - Electrical Technology
Lansing Community College
Lansing, MI05-2016
Associate - General Studies
Lansing Community College
Lansing, MI05-2016
Diploma - Electrical Technology
National Radio Institute
Washington, DC2000
Skills
- Reliability
- Customer Service
- Teamwork
- Observation
- Prioritization
- Schedule management
- Multitasking
- Problem-solving
Accomplishments
- Eagle Scout Project Leader
- Phi Theta Kappa Honor Society Member
Interests
Timeline
Rural Mail Carrier
USPS
02.2026 - Current
Rural Mail Carrier
USPS
02.2025 - 02.2026
Business Owner
SD Precision Works
08.2022 - Current
Office Manager
Susan L Courtnage MD PC
01.2000 - 05.2019
Associate of Science - Physics
Lansing Community College
Associate of Science - Mathematics
Lansing Community College
Associate of Arts - Liberal Arts
Lansing Community College
Associate of Science - Electrical Technology
Lansing Community College
Associate - General Studies
Lansing Community College
Diploma - Electrical Technology
National Radio Institute