Morgan Hardy
Summary
Driven professional with a track record of excellence at Woodward, where I enhanced operational efficiency and maintained high compliance standards. Skilled in problem-solving and effective communication, I thrive in team settings, ensuring continuous improvement and dependability. My ability to adapt and manage time effectively ensures success in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier
Woodward
08.2023 - Current
- Adapted quickly to changes in schedules or delivery methods due to weather conditions or other circumstances
- Demonstrated ability to work independently without close supervision
- Delivered mail to rural locations in a timely manner utilizing excellent customer service skills
Operations Specialist
Woodward
10.2022 - 07.2023
- Work within a team setting to move parts through the line in a timely fashion to meet weekly valve requirements set by a Master Scheduler
- Ensured compliance with organizational policies and regulatory standards throughout all operations on robotics line
- Trained new staff on proper operating procedures on build stations while provided ongoing support as needed
- Performed troubleshooting on operational equipment to maintain optimal performance levels
- Monitored inventory levels, anticipating supply needs and placing orders when necessary
Operations Technician (X-ray NDT level 2)
Woodward
07.2020 - 10.2022
- Trained new technicians on proper use of operating systems and equipment
- Created detailed documentation on operational processes and procedures for future reference
- Administered and created training and awareness presentations or materials
- Perform and document daily, monthly, quarterly, and bi-annual performance checks
- Worked with engineers and project managers to fulfill customer needs in an appropriate timeframe
Operations Technician (Low Volume)
Woodward
12.2017 - 07.2020
- Assist engineering with investigations when necessary
- Achieved Op-619 certification allowing me to perform Keep Clean operations
- Perform deburr operations on low volume production parts and deburr per rework/NCRs
- Ability to work off engineering prints to determine deburr tooling and processes
- Organize and manage personal time to accommodate for current work and any incoming projects
Data Processor
Woodward
09.2016 - 12.2017
- Manually processed Chrysler and Land Rover warranty claims for 9+ dealerships across the United States
- Performed data entry from source documents to computer database
- Implemented quality control measures throughout the entire process, ensuring that all information was accurate before being stored within the system
- Created and maintained detailed records for various dealers, resulting in improved efficiency
- Completed payroll modifications to document monies gained or lost and reasons why
- Learned multiple Dealer Management Systems software and the specifics of how each dealership used them
Education
High School Diploma -
Durand High School
Skills
- Organizational Skills
- Team Collaboration
- Problem-solving abilities
- Self Motivation
- Active Listening
- Time management abilities
- Attention to Detail
- Adaptability
- Reliability
- Effective Communication
Certification
- Nondestructive Testing X-ray Level 2
References
References available upon request.
Timeline
Rural Mail Carrier
Woodward
08.2023 - Current
Operations Specialist
Woodward
10.2022 - 07.2023
Operations Technician (X-ray NDT level 2)
Woodward
07.2020 - 10.2022
Operations Technician (Low Volume)
Woodward
12.2017 - 07.2020
Data Processor
Woodward
09.2016 - 12.2017
High School Diploma -
Durand High School
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