Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brian Sunseri

Funeral Director
Omaha,NE

Summary

Funeral service professional with extensive experience in managing funeral arrangements and providing compassionate support to grieving families. Known for strong focus on teamwork and achieving results in sensitive environment. Reliable and adaptable, skilled in grief counseling and logistical planning.

Overview

29
29
years of professional experience

Work History

Funeral Director

John A. Gentleman Mortuaries and Crematory
06.2002 - Current
  • Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Managed all aspects of funeral arrangements for smooth and efficient service delivery.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Served diverse clientele by offering a range of culturally and religiously appropriate services.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
  • Increased customer retention, skillfully addressing concerns and resolving conflicts.
  • Improved client satisfaction by providing compassionate and personalized funeral services.
  • Managed financial transactions and record-keeping with accuracy and confidentiality.
  • Maintained accurate records and documentation to ensure compliance with state regulations and industry standards.
  • Oversaw maintenance tasks related to facility upkeep, ensuring a clean and well-presented environment conducive to mourning guests'' comfort.
  • Negotiated contracts with vendors to secure competitive pricing on funeral products and services.
  • Continuously updated industry knowledge by attending professional workshops, conferences, and seminars.

Licensed Funeral Director

Egelhof, Siegert & Casper Westview Funeral Home and and Crematory
10.1998 - 05.2002
  • Picked up deceased at private homes, hospitals and county morgues.
  • Performed embalming procedures and updated case study reports.
  • Drafted and published 4 obituaries per week on behalf of families served.
  • Improved appearance of remains with use of cosmetics.
  • Coordinated transportation of remains between medical facilities, funeral home and burial locations.
  • Oversaw maintenance tasks related to facility upkeep, ensuring a clean and well-presented environment conducive to mourning guests'' comfort.
  • Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.

Licensed Funeral Director

John A. Gentleman Mortuaries
09.1996 - 10.1998
  • Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.
  • Oversaw maintenance tasks related to facility upkeep, ensuring a clean and well-presented environment conducive to mourning guests'' comfort.
  • Coordinated transportation of remains between medical facilities, funeral home and burial locations.
  • Improved appearance of remains with use of cosmetics.
  • Performed embalming procedures and updated case study reports.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Embalmed human remains to slow decomposition.
  • Worked with cemeteries to schedule grave opening and closing.
  • Arranged clergy, music and other service details for clients.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.

Education

Mortuary Science

University of Minnesota
Minneapolis, MN

Bachelor of Arts - Biology

University of Northern Iowa
Cedar Falls, IA

Skills

  • Engaged listening skills
  • Flexible problem-solving
  • Supportive team member
  • Compassionate communication
  • Regulatory compliance
  • Customer response
  • Mortuary operations
  • Licensed embalmer in Nebraska and Iowa
  • Customer education
  • Time management
  • Problem-solving abilities
  • Embalming expertise
  • Sales expertise
  • Funeral arrangements
  • OSHA regulations
  • Family support
  • Multicultural sensitivity
  • MS word, excel, and outlook

Accomplishments

    Author of the winning entry for the 2004 Better Business Bureau Of Douglas County Integrity Award.

Timeline

Funeral Director

John A. Gentleman Mortuaries and Crematory
06.2002 - Current

Licensed Funeral Director

Egelhof, Siegert & Casper Westview Funeral Home and and Crematory
10.1998 - 05.2002

Licensed Funeral Director

John A. Gentleman Mortuaries
09.1996 - 10.1998

Mortuary Science

University of Minnesota

Bachelor of Arts - Biology

University of Northern Iowa

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Brian SunseriFuneral Director