Brian Swartz
Summary
Experienced in quality control and vendor management, consistently implementing measures that reduced material waste and upheld high standards across construction projects. Developed junior staff through mentoring, fostering a collaborative environment that enhanced team performance. Optimized procurement processes by establishing vendor relationships, securing competitive pricing, and analyzing project budgets to identify cost-saving opportunities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager
J&j Roofing And Construction
Vancouver
06.2020 - 09.2021
- Implemented quality control measures that significantly reduced material waste and ensured high standards in all construction projects.
- Mentored and developed junior staff, fostering a collaborative environment that improved team performance and morale.
- Established vendor relationships, optimizing procurement processes and securing competitive pricing for construction materials.
- Analyzed project budgets, identifying cost-saving opportunities that contributed to improved financial performance across multiple projects.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies to improve retention and revenue.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Oversaw product development initiatives from concept through completion stages.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Mitigated business risks by working closely with staff members and assessing performance.
Manager
Woodfeathers Roofing Materials
Vancouver
01.1996 - 09.2020
- Led cross-functional teams in optimizing inventory management processes, enhancing operational efficiency across multiple product lines.
- Developed and implemented strategic initiatives to improve customer service levels, resulting in increased client satisfaction.
- Streamlined procurement processes by negotiating supplier contracts, leading to reduced costs and improved material availability.
- Mentored junior staff in best practices for inventory control, fostering a culture of accountability and continuous improvement.
- Analyzed market trends and forecasts to inform strategic planning, improving product offerings and market competitiveness.
- Collaborated with sales and marketing teams to develop promotional materials, enhancing brand visibility and customer engagement.
- Oversaw compliance with safety regulations and industry standards, ensuring a safe working environment for all employees.
- Managed budgets and resource allocation for multiple projects, ensuring alignment with organizational goals and financial targets.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Conducted performance reviews for team members.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Developed and implemented strategic plans to achieve company objectives.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Streamlined communication channels, improving information flow and decision-making speed.
- Analyzed market trends and competitor activity to inform business strategy.
- Ensured compliance with industry regulations and company policies.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
- Analyzed business performance data and forecasted business results for upper management.
- Managed risk by developing and implementing effective risk management strategies.
Education
Some College (No Degree) - Forestry
Oregon State University
Corvallis, ORSkills
- Quality control
- Vendor management
- Inventory management
- Budget analysis
Certification
- CDL driver for 20yrs
- Forklift verified
- Mobile cranes
- Experience in heavy equipment operation (30yrs)
Timeline
General Manager
J&j Roofing And Construction
06.2020 - 09.2021
Manager
Woodfeathers Roofing Materials
01.1996 - 09.2020
Some College (No Degree) - Forestry
Oregon State University