Brian Thomsen
Westminster,Colorado
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
Work History
Manager
Berkeley Dispensary
01.2025 - Current
- Led daily operations to ensure compliance with regulatory standards and operational efficiency.
- Developed training programs for staff to enhance product knowledge and customer service skills.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, informing strategic decisions on product offerings.
- Established quality control protocols to ensure product consistency and safety across all offerings.
- Maintained professional, organized, and safe environment for employees and patrons.
Shift Lead
Qdboa Mexican Grill
06.2024 - 01.2025
- Food Safety
- Inventory Handling
- Inventory Ordering
- Cash Handling
- Employee Training
- Customer Satisfaction
- Custodial
Night Shift Grill Manager
Chipotle Mexican Grill
10.2023 - 06.2024
- Food Safety
- Inventory Handling
- Inventory Ordering
- Cash Handling
- Employee Training
Online Order and Delivery Supervisor
Lowes Home Improvement
03.2023 - 08.2023
- Inventory management
- Loss and Theft Prevention
- Customer satisfaction
- Excellent Customer service
- Cash handling
- Heavy Machinery
- Order management and scheduling
- Customer Relations
- Customer satisfaction
- Delivery Management
Retail Sales Professional
Xfinity
01.2022 - 03.2023
- Helped customers with account and billing issues through effective communication and skills in one-on-one interactions
- Knowledge and ability to sell and meet the customer's needs and expectations in a satisfactory manner
- Cash handling and cash intakes
- Vast product knowledge and the ability to sell based on customers' needs
- Assisting my peers with difficult interactions and problems with problem-solving and skills from previous experience
Inventory Management Trainer
Dominos
03.2021 - 01.2022
- High-level skill and ability in inventory management and in-depth counts of products allowed me to teach other stores and managers how to efficiently and accurately count products and keep inventory numbers at accurate and acceptable levels.
- Customer de-escalation through interacting with customers who may have had a negative experience and learning about what I as a manager could do to help them better their experience
- Store closing procedures
Assistant Manager
Dominos
01.2021 - 01.2022
- Skills and knowledge to produce high-quality products in a satisfactory time and manner
- Lead my team and teach them the skills and knowledge I have in my position to better assist one another
- Ability to handle cash and manage employee mileage pay as well as cash deposits and intake
Retail Sales Associate
The Home Depot
02.2019 - 01.2021
- Help customers find and understand the product they were looking for
- Have expendable knowledge of all Home Depot products
- Ability to lead and teach my peers with my knowledge
- Ability to problem solve through working with my peers and managers to find the best solutions
- Experience with heavy machinery
- Customer satisfaction through product knowledge, understanding of the customer’s needs, as well as efficiency in customer interactions
- Customer de-escalation through understanding and caring for the customer's wants and needs
- Ability to learn new skills and learn more about my position
Education
High School Diploma -
Mountain Range High School
Westminster, CO05-2021
Carpentry and Business Ethics Course
Bollman Technical Education Center
05-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Shift scheduling
- Performance evaluations
- Product management
- Financial management
- Coaching and mentoring
- Staff training
- Employee coaching and mentoring
Timeline
Manager
Berkeley Dispensary
01.2025 - Current
Shift Lead
Qdboa Mexican Grill
06.2024 - 01.2025
Night Shift Grill Manager
Chipotle Mexican Grill
10.2023 - 06.2024
Online Order and Delivery Supervisor
Lowes Home Improvement
03.2023 - 08.2023
Retail Sales Professional
Xfinity
01.2022 - 03.2023
Inventory Management Trainer
Dominos
03.2021 - 01.2022
Assistant Manager
Dominos
01.2021 - 01.2022
Retail Sales Associate
The Home Depot
02.2019 - 01.2021
Carpentry and Business Ethics Course
Bollman Technical Education Center
High School Diploma -
Mountain Range High School