Results-driven professional with expertise in crisis response, evidence collection, and community engagement. Demonstrated experience in law enforcement, private investigation, and security management, ensuring safety and support services. Strong communicator and problem-solver dedicated to achieving organizational goals.
Overview
29
29
years of professional experience
Work History
Investigator/Security Supervisor
Information Communication Unlimited
Greenville
02.2025 - Current
Supervised security personnel, ensuring strict adherence to safety protocols.
Coordinated with site managers to optimize security for residential properties.
Established professional rapport with residents to address safety concerns.
Developed training programs and operational standards for new security personnel.
Executed surveillance to identify fraudulent activities and documented findings.
Monitored subjects' movements to gather critical intelligence for investigations.
Captured video evidence to support legal and insurance claims.
Delivered confidential legal documents securely and promptly to attorneys' clients.
Peer Specialist
Gateway Healthcare
Johnston
07.2023 - 12.2024
Delivered direct mental health services within outpatient community support program.
Educated clients on coping strategies and self-care techniques, promoting active engagement in recovery.
Facilitated development of support systems and self-help skills, strengthening client resilience.
Assisted clients in defining rehabilitation and recovery goals to promote personal empowerment.
Collaborated with healthcare teams to establish individualized care plans.
Documented client services and progress updates, ensuring clear communication and continuity of care.
Advocated for clients during meetings with psychiatrists and case managers.
Engaged clients in recreational activities to foster socialization and physical well-being.
Peer Navigator
Community Mental Health Affiliates
New Britain
03.2020 - 06.2023
Builds a trusting, recovery oriented rapport with individuals diagnosed with mental health & co-occurring disorders.
Facilitated client navigation through clinic and community resources to enhance access to services.
Modeled effective recovery skills to empower clients in their recovery journey.
Guided clients in developing independent living skills, including financial management, daily living activities, and medication adherence.
Facilitates client groups based on topics relevant to the population.
Provides input and advocacy by actively participating in clinical team meetings.
Collaborated with family members to provide education and support.
Produces concise documentation regarding ongoing services with clients.
New Britain, CT
Healthcare Security Officer- Level III
APG SECURITY LLC/ALLIED UNIVERSAL SECURITY
Providence
01.2018 - 01.2020
Maintained safe and secure environment at Eleanor Slater Hospital by effectively responding to critical incidents and mitigating risks.
Patrolled premises and monitored personnel to maintain safety standards.
Executed daily responsibilities with precision, demonstrating sound decision-making under pressure to uphold safety protocols.
Maintained composure during interactions with challenging individuals in diverse situations.
Communicated effectively with coworkers, patients, and visitors in multiple settings.
Utilized de-escalation techniques to manage challenging situations, ensuring safety and minimizing the need for physical intervention.
Vocational Manager
Comstock Industries
Cranston
01.2015 - 01.2017
Supervised five direct support staff, evaluating performance to enhance team cohesion and motivation.
Coordinated daily team meetings to resolve conflicts and address consumer behavioral issues, improving team dynamics.
Educated consumers on health and safety protocols while accompanying them in the community.
Managed vocational training programs tailored to diverse skill development needs.
Established partnerships with local businesses for internship opportunities.
Oversaw staff training to ensure compliance with industry standards and practices.
Provided guidance during field trips to expose participants to various work environments.
Consulted with staff to resolve complex service issues, optimizing resource utilization and support for consumers.
Patrolman/Detective
Town of Lincoln
Lincoln
01.2000 - 12.2015
Patrolled designated areas to enhance public safety and security.
Enforced local laws and regulations, contributing to community safety and order.
Responded urgently and professionally to emergency situations.
Conducted traffic stops, issued citations and warnings for violations of the law.
Obtained and executed search and arrest warrants in compliance with legal standards.
Served subpoenas and other legal documents related to investigations.
Conducted interviews and interrogations with witnesses, victims, and suspects.
Testified in court to support case evidence and accurately detail timelines.
Displayed professional conduct both on duty and off duty in public settings.
Cultivated partnerships with local businesses to foster community engagement and support for policing initiatives.
Fire Lieutenant
Lonsdale Fire Department
Lincoln
01.1997 - 01.2000
Supervised and mentored fire/rescue personnel to improve operational readiness and response effectiveness.
Responded effectively to emergencies, demonstrating quick decision-making skills.
Performed fire suppression and prevention functions to safeguard life and property.
Administered first aid and CPR in emergency situations to provide immediate care.
Maintained and enforced departmental regulations to ensure compliance.
Conducted daily inspections of apparatus and equipment for operational readiness.
Conducted building fire safety inspections to identify hazards and improve safety measures.
Established community fire safety program that educated residents on fire prevention strategies, increasing awareness and safety.
Education
Certified Law Enforcement Officer -
RI Municipal Police Academy
Lincoln, RI
12-2000
Graduate -
Lincoln High School
Lincoln, Rhode Island
06-1994
Some College (No Degree) - Criminal Justice
Rhode Island College
Providence, RI
Some College (No Degree) - Fire Science/Law Enforcement
Community College of Rhode Island
Warwick, RI
Some College (No Degree) - Psychology
Southern New Hampshire University
Hooksett, NH
Skills
Investigative skills/Surveillance techniques
Crisis de-escalation
Conflict resolution
Background investigations
Nonverbal communication
Active listening
Investigative techniques
Evidence handling
Risk assessment
Outstanding active listening skills
Report writing techniques
Report Writing
Interview techniques
Community policing initiative/Public safety strategies
Incident response
Emergency vehicle operation
Supervisory experience
Team leadership
Community policing
Incident management
Compassionate
Timeline
Investigator/Security Supervisor
Information Communication Unlimited
02.2025 - Current
Peer Specialist
Gateway Healthcare
07.2023 - 12.2024
Peer Navigator
Community Mental Health Affiliates
03.2020 - 06.2023
Healthcare Security Officer- Level III
APG SECURITY LLC/ALLIED UNIVERSAL SECURITY
01.2018 - 01.2020
Vocational Manager
Comstock Industries
01.2015 - 01.2017
Patrolman/Detective
Town of Lincoln
01.2000 - 12.2015
Fire Lieutenant
Lonsdale Fire Department
01.1997 - 01.2000
Certified Law Enforcement Officer -
RI Municipal Police Academy
Graduate -
Lincoln High School
Some College (No Degree) - Criminal Justice
Rhode Island College
Some College (No Degree) - Fire Science/Law Enforcement
Security/ Investigator/Executive Protection Agent at NAIAS Security Services / Century Security GroupSecurity/ Investigator/Executive Protection Agent at NAIAS Security Services / Century Security Group