Angel Ortiz Solivan
Austin,USA
Summary
Professional security expert skilled in conducting thorough investigations, assessing risks, and implementing effective security measures. Proven track record of collaborating with teams to achieve results and adapt to changing needs. Expertise in threat analysis, surveillance, and incident response. Reliable and adaptable, with strong problem-solving abilities and communication skills valued by employers. Experienced with conducting in-depth security investigations and identifying potential threats. Utilizes advanced investigative techniques and remains adaptable in changing scenarios. Knowledge of maintaining confidentiality and upholding security protocols in sensitive environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loss Prevention & Security Investigator
Goodwill of Central Texas
11.2024 - Current
- Conducted investigations into theft, fraud, and policy violations across Goodwill's 39 locations.
- Applied advanced research techniques to gather relevant intelligence on subjects under investigation, strengthening case findings significantly.
- Monitor security camera systems, including CCTV, alarm systems, and access control systems, to prevent and detect suspicious activities.
- Conduct retail and warehouse audits and compliance checks to ensure adherence to company policies and security protocols.
- Document and report incidents, investigations and security breaches.
- Conduct interviews with associated involved in policy violation to determine what was lost and gather relevant information for case resolution.
- Partner up with various internal teams to develop and implement strategies that enhance security, reduce shrinkage, and achieve company goals.
- Managed complex investigations involving multiple stakeholders, maintaining a high level of confidentiality and professionalism.
Asset Protection Investigator
Walmart
12.2023 - Current
- Patrolled stores and staffed designated post for visible security presence to customers and associates.
- Utilize advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
- Maintained high level of confidentiality while handling sensitive information during investigations and reporting procedures.
- Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
- Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
- Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach toward loss prevention efforts.
- Monitored surveillance cameras and alarm systems to detect suspicious activities.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Infantry Specialist
United States Army
11.2020 - Current
- Maintained accountability for sensitive equipment with millions of dollars, ensuring proper storage and maintenance procedures were followed at all times.
- Conducted security patrols in various environments, contributing the overall safety for military installations and surrounding areas.
- Provided mentorship and guidance to junior soldiers.
- Served as subject manner expert on infantry tactics, advising leadership on best practices during high-stakes operations.
Assistant Manager of Operations
Lupes Reyes
08.2021 - 02.2023
- Managed daily operations, delegating task appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily jobs tasks and achieve service targets.
- Coordinate with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
Education
High School Diploma -
Dr. Jose Celso Barbosa
06.2020
Skills
- Crisis management
- Security audits
- Incident response
- Law enforcement collaboration
- Video surveillance
- Asset protection
- Investigative techniques
- Surveillance expertise
- Detailed report writing
- Interrogation skills
- Workplace safety
- Occupational safety
Certification
- OSHA 30
- WZ Interview & Interrogation Techniques Level 1
- First Aid/ CPR/AED
- Basic Life Support
- FEMA Emergency Management Training
- Level 2 Security License
Languages
Spanish
Native or Bilingual
Timeline
Loss Prevention & Security Investigator
Goodwill of Central Texas
11.2024 - Current
Asset Protection Investigator
Walmart
12.2023 - Current
Assistant Manager of Operations
Lupes Reyes
08.2021 - 02.2023
Infantry Specialist
United States Army
11.2020 - Current
High School Diploma -
Dr. Jose Celso Barbosa
Similar Profiles
Barbara CarpenterBarbara Carpenter
Store Assistant at Goodwill Of Central TexasStore Assistant at Goodwill Of Central Texas
Celeste ElmarCeleste Elmar
Administrative Receptionist at Goodwill North Central TexasAdministrative Receptionist at Goodwill North Central Texas
Felipe PicazoFelipe Picazo
Sales Associate at Goodwill Central TexasSales Associate at Goodwill Central Texas
Sachin MishraSachin Mishra
Senior Technical Architect at TCSSenior Technical Architect at TCS
Sandhya SrinivasanSandhya Srinivasan
Senior Director of Engineering at TrustRadiusSenior Director of Engineering at TrustRadius