Summary
Overview
Work History
Education
Skills
Timeline
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Brian Treadwell

Chicago,IL

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

19
19
years of professional experience

Work History

Customer Service Representative

CVS Pharmacy
Chicago, IL
10.2022 - Current
  • Handle customer inquiries, troubleshoot issues, and improve the overall customer experience while also potentially analyzing data to identify trends and improve processes.

Caterer

Kenmare Catering
Chicago, USA
04.2015 - 07.2015
  • Coordinated event logistics.
  • Achieved superior cleanliness in silverware by thorough polishing.
  • Assisted guests over the course of the function.
  • Disassembled equipment after event concluded.
  • Arranged dishware in appropriate racks for washing.
  • Ensured cleanliness of work area after event completion.

Dish Washer

Ferrara Pan
Bellwood, USA
05.2013 - 03.2015
  • Check all candy trays before loading them into the dishwasher.
  • Conducted pre-operation machine inspections.
  • Optimized tray-loading process for enhanced efficiency.
  • Verified tray integrity following machine processes.
  • Adequately positioned clean trays onto a tray jack.
  • Ensured cleanliness of workstation after every shift.

Retail Associate

Burger King
Melrose Park, USA
09.2006 - 12.2006
  • Organized stock for optimal display.
  • Process and record customer purchase requests.
  • Curated beverages and meals ensuring quality service to patrons.
  • Maintained clean kitchen by washing dishes before shift conclusion.

Education

High School Diploma - General Studies

Morton West High School
Chicago, IL
06-2007

Skills

  • Customer Relations
  • Effective Communication
  • Telecommunication Coordination
  • Document Organization
  • Faxing
  • Microsoft Word
  • Outlook
  • Web Navigation Skills
  • Food Service Management
  • Customer Sales Support
  • Strong Verbal Skills
  • Strategic Issue Analysis
  • Customer Technical Assistance
  • Computer proficiency

Timeline

Customer Service Representative

CVS Pharmacy
10.2022 - Current

Caterer

Kenmare Catering
04.2015 - 07.2015

Dish Washer

Ferrara Pan
05.2013 - 03.2015

Retail Associate

Burger King
09.2006 - 12.2006

High School Diploma - General Studies

Morton West High School

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Brian Treadwell