Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Utate

Ridgewood,NY

Summary

Customer-focused and adaptable professional with 3+ years of experience in retail, food service, and inventory management. Adept at delivering exceptional customer service, managing store operations, and working in fast-paced environments. Business-level Japanese proficiency and a strong passion for Japanese language and culture. Currently pursuing a degree in Computer Science with excellent time management and problem-solving skills. Seeking a part-time role that allows me to combine my interpersonal strengths, leadership skills, and attention to detail.

Adaptable and detail-focused with positive, upbeat attitude. Knowledgeable about efficient inventory management and proficient in operating stockroom equipment and organizing stock areas. Dedicated to ensuring seamless stock operations and enhancing overall store performance.

Overview

7
7
years of professional experience

Work History

Stock Associate

Gameday Toys & Games
08.2023 - 09.2024
  • Maintained inventory across 500+ product SKUs and ensured proper stock rotation.
  • Improved backroom organization, reducing restocking time by 25%.
  • Engaged with 20-30 customers daily, providing product guidance and handling transactions.
  • Supported weekly promotional events, increasing customer engagement and foot traffic.

Store manager / Barista

AMA Coffee
07.2022 - 05.2023
  • Supervised a team of 3-5 staff, managing scheduling and task delegation.
  • Implemented a new inventory system that cut ordering errors by 30%.
  • Averaged 80+ customer interactions per shift with a focus on personalized service.
  • Trained new hires on customer service, store protocol, and barista operations.

Customer Service Assistant

Kings Juice Bar
07.2017 - 12.2017
  • Maintained cleanliness and sanitation standards, contributing to a 100% health inspection score.
  • Assisted with daily inventory checks, restocked supplies, and prepped ingredients.
  • Took and fulfilled 25+ customer orders per shift while maintaining friendly service.

Education

B.S. - Computer Science

Adelphi University
05.2026

High School Diploma - undefined

ILCHS
06.2021

Skills

  • Customer Service & Sales
  • Time Management & Organization
  • Inventory Management
  • Cash Handling
  • Martial arts background
  • Java, Python, C/C, Kotlin
  • English (primary), Spanish (native), Japanese (proficient), Mandarin (beginner)
  • Workplace safety
  • Customer relationships

Timeline

Stock Associate

Gameday Toys & Games
08.2023 - 09.2024

Store manager / Barista

AMA Coffee
07.2022 - 05.2023

Customer Service Assistant

Kings Juice Bar
07.2017 - 12.2017

High School Diploma - undefined

ILCHS

B.S. - Computer Science

Adelphi University