Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Pizarro

Woodland Park,NJ

Summary

Hardworking motivated employees with 4-year experience of success in providing exceptional service and sales support. Strong team player committed to assisting co-workers and management with all activities necessary for store success. Seeking a position with room for advancement. Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success. Dependable, driven and dedicated to maintaining smooth and efficient logistics operations. Gifted in managing incoming and outgoing shipments, overseeing inventory counts and complying with applicable laws. Strong relationship-building and communication abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level and/or mid-level opportunities to expand skills while facilitating company growth. Responsible Receiver skilled in merchandising, customer service and sales support. Applies knowledge, abilities and hardworking mentality to every job. Eager to provide trustworthy, verified material reception and distribution.

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about retail stocking and rotation procedures. Comfortable lifting up to 25-30 pounds. Showroom Assistant known for having great organizational skills. Creative Showroom Intern known for high productivity and efficiency in task completion. Possess specialized skills in visual merchandising, customer service, and inventory management. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive customer experiences. Committed to leveraging these abilities to support team goals and drive sales success.

Overview

6
6
years of professional experience

Work History

Stock Associate

Armani Exchange
Wayne, NJ
07.2023 - Current
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Stored returned items in designated area according to company policy.
  • Verified that all price tags were correct before stocking merchandise on display areas.
  • Identified damaged goods upon receipt of shipment and reported them accordingly for returns or exchange purposes.
  • Set up attractive visual displays in windows and on the sales floor.
  • Cleaned work area periodically including sweeping floors and dusting shelves.
  • Followed instructions to properly arrange merchandise items.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed customer purchases at checkout counter using cash register or point-of-sale system.
  • Updated pricing and sales signs to promote merchandise.
  • Assisted customers with product, promotion and policy information.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adhered strictly to established loss prevention policies while monitoring store activity for suspicious individuals or activities.
  • Assessed floor displays to restock merchandise.
  • Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
  • Ordered new supplies to restock and based on routine needs.
  • Participated in team meetings to discuss new initiatives or changes in procedures.

NYFW Intern

Chuks Collins
New York, NY
02.2025 - 02.2025
  • Assisted in model castings.
  • Assisted in Showroom preparation for fashion show.
  • Assisted in Runway coordination and preparation.
  • Assisted other interns and crew members in setting up the runway.
  • Remained alert, active, and ready to respond to requests using variety of available resources.
  • Helped models into clothing for fashion show.
  • Assisted in model fittings.

Showroom Intern

Arddun Agency
New York, NY
12.2024 - 12.2024
  • Performed regular cleaning duties within the showroom area.
  • Assisted in managing showroom displays and merchandising products.
  • Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
  • Welcomed all guests to showroom with positive attitude and warm smile.
  • Helped models into clothing that clients/buyers wanted to see.
  • Steamed all clothing to make showroom presentable.
  • Grabbed refreshments and snacks for guests.

Cashier

Akira
Paramus, NJ
05.2023 - 05.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped with purchases and signed customers up for rewards program.

Customer Service Representative

David's Bridal
Totowa, NJ
04.2022 - 04.2023
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Answered incoming telephone calls to provide store, products and services information.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Opened and inspected packages received and routed to merchandise stocking or requisitioning department.
  • Pressed, steamed and hung items to prepare alterations for pick-up.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Extended sales support to fitting room by proposing complementary products and checking in periodically to offer fashion expertise and perspective.
  • Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Mentored new employees on procedures and policies to maximize team performance.

Sales Associate/Key Holder

Lovisa
Wayne, NJ
02.2022 - 04.2022
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Opened and closed store, set up registers and secured cash.
  • Verified accuracy of register tills at beginning and end of shift.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Cashier

Christmas Tree Shop And That
Woodland Park, NJ
11.2020 - 12.2021
  • Operated cash register, collected payments and provided accurate change.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Responded to customer questions about products and services.
  • Helped customers by answering questions and locating merchandise.
  • Prepared products by adding tags and readying pallets for restocking.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Trained new team members in cash register operation, stock procedures and customer services.

Sales Associate

Hot Topic
Paramus, NJ
07.2019 - 08.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Education

Associate of Arts - Fashion Merchandising & Management

Berkeley College
Little Falls, NJ
05-2026

Certificate - NYU Music Industry Essentials

Yellowbrick
Online
02.2023

High School Diploma -

John F. Kennedy High School
Paterson, NJ
06.2019

Some College (No Degree) - Business Administration

Passaic County Community College
Paterson, NJ

Skills

  • Payment processing
  • Cash register operation
  • Customer assistance
  • Credit and cash transactions
  • Returns and exchanges
  • POS systems
  • Customer service
  • Fluent in Spanish
  • Reliable and punctual
  • Friendly, positive attitude
  • Shipping and receiving understanding
  • Inbound and Outbound Calling
  • Retail sales customer service
  • Adaptive team player
  • Barcode scanner use
  • Reliable & trustworthy
  • Organization
  • Visual Merchandising
  • Product displays
  • Barcode scanning
  • Stock replenishment
  • Sales Support
  • Storage Organization
  • Deadline oriented

Timeline

NYFW Intern

Chuks Collins
02.2025 - 02.2025

Showroom Intern

Arddun Agency
12.2024 - 12.2024

Stock Associate

Armani Exchange
07.2023 - Current

Cashier

Akira
05.2023 - 05.2023

Customer Service Representative

David's Bridal
04.2022 - 04.2023

Sales Associate/Key Holder

Lovisa
02.2022 - 04.2022

Cashier

Christmas Tree Shop And That
11.2020 - 12.2021

Sales Associate

Hot Topic
07.2019 - 08.2019

Associate of Arts - Fashion Merchandising & Management

Berkeley College

Certificate - NYU Music Industry Essentials

Yellowbrick

High School Diploma -

John F. Kennedy High School

Some College (No Degree) - Business Administration

Passaic County Community College
Jasmine Pizarro