Brian Velarde
Haverstraw,NY
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Macy's
1920 Palisades Center Dr, West Nyack, NY 10994
06.2022 - Current
- Deliverers energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Manages efficient cash register operations.
- Assist in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Promotes special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Listens to customer needs and desires to identify and recommend optimal products.
General Cleaner
Dutch Hill Family Dental
12.2020 - Current
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Boosted overall facility appearance with detailed window cleaning and spotless maintenance of floors.
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
Crew Leader
AMC Theatres
4403 Palisades Center Dr, West Nyack, NY 10994
04.2022 - 06.2022
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Monitored team members to verify work quality and address concerns.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Started off as an crew member then quickly promoted to crew lead.
Education
Associate's degree - Criminal Justice
Rockland Community College
Suffern, NY05.2025
Skills
- Decision-Making
- Team training and development
- Delegating Work
- Customer Relations
Timeline
Retail Sales Associate
Macy's
06.2022 - Current
Crew Leader
AMC Theatres
04.2022 - 06.2022
General Cleaner
Dutch Hill Family Dental
12.2020 - Current
Associate's degree - Criminal Justice
Rockland Community College