Brian Walter
Peachtree City,GA
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
33
33
years of professional experience
Work History
Account Manager
Siemens Healthcare
Atlanta, GA
03.2012 - 08.2024
- Developed strategies to increase revenue from existing accounts.
- Negotiated contracts with clients to maximize profitability.
- Resolved customer complaints in a timely manner.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Utilized problem-solving skills when dealing with difficult customers.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Developed successful customer relationships to boost sales opportunities.
Account Manager
General Electric Medical
Peachtree City, GA
04.2007 - 02.2011
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Account Executive
Nellcor / Covidien Medical
Peachtree City, GA
11.2002 - 04.2007
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Advised customers on best practices regarding product usage or maintenance procedures.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Provided timely customer service support to resolve any issues quickly and efficiently.
Account Manager
Baxter Healthcare Corporation
Greensboro, NC
03.1991 - 10.2002
- Maintained accurate records of all customer interactions in the CRM system.
- Developed pricing models for various products and services based on market conditions.
- Created comprehensive reports on account performance and presented them to senior management.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Monitored competitor activities in order to stay ahead of the competition.
Education
Bachelor of Science - Political Science
Duke University
Durham, NC05-1986
Bachelor of Science - History
Duke University
Durham, NC05-1986
Skills
- Data Analytics
- Campaign execution
- Customer Service
- Report Writing
- Brand Management
- Lead Development
Timeline
Account Manager
Siemens Healthcare
03.2012 - 08.2024
Account Manager
General Electric Medical
04.2007 - 02.2011
Account Executive
Nellcor / Covidien Medical
11.2002 - 04.2007
Account Manager
Baxter Healthcare Corporation
03.1991 - 10.2002
Bachelor of Science - Political Science
Duke University
Bachelor of Science - History
Duke University
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