Dedicated Student Support Specialist with a focus on fostering student well-being and engagement. Proven ability to build strong relationships and communicate effectively with families to enhance student achievement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Student Support Specialist
Duck Creek Learning Center
Muskegon, MI
12.2024 - 06.2026
Facilitated student support services, addressing individual needs and promoting engagement.
Maintained accurate records of student progress and support services provided.
Communicated effectively with families regarding student achievements and areas for improvement.
Assisted in training new staff on best practices in student support initiatives.
Supported students' emotional well-being through individualized counseling sessions and group workshops on topics such as stress management, self-esteem, and conflict resolution.
Assisted students in developing effective time management skills leading to improved academic outcomes.
Implemented early intervention strategies for at-risk students resulting in decreased dropout rates.
Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Bus Driver
Reeths-Puffer Schools
Muskegon, MI
10.2022 - 12.2023
Safely operated school buses, ensuring timely transportation for students.
Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
Managed student behavior during transit, fostering a respectful and secure environment.
Collaborated with school staff to coordinate transportation plans for special events.
Communicated effectively with parents regarding schedules and any delays.
Assisted in training new drivers on safety protocols and operational procedures.
Maintained accurate records of daily routes, incidents, and maintenance activities.
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Operator
GE Aerospace
Muskegon, MI
05.2020 - 07.2022
Conducted routine maintenance on equipment to minimize downtime and enhance operational efficiency.
Collaborated with team members to identify process improvements and implement best practices.
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Increased overall product quality through meticulous attention to detail during operation processes.
Application Engineer
Trophy House
Muskegon, MI
09.2012 - 05.2020
Operated heat press machinery to apply designs on various substrates efficiently.
Monitored temperature and pressure settings to ensure quality production standards.
Conducted routine maintenance on equipment to minimize downtime and maintain performance.
Collaborated with design team to optimize layout for print accuracy and material usage.
Implemented process improvements that reduced waste during the heat transfer process.
Correctional Officer
Michigan Department of Corrections
Muskegon, MI
09.2012 - 05.2020
Supervised daily inmate activities to ensure safety and compliance with facility regulations.
Conducted thorough inspections of premises to identify security breaches or contraband items.
Managed emergency response situations, employing de-escalation techniques to maintain order.
Collaborated with multidisciplinary teams to develop and implement rehabilitation programs for inmates.
Trained new staff on operational protocols and safety procedures to enhance team performance.
Monitored inmate behavior and documentation, ensuring accurate reporting and incident management.
Implemented process improvements that increased overall security measures within the facility.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Education
Criminal Justice
Muskegon Community College
Muskegon, MI
GED - undefined
Reeths Puffer High School
Muskegon, MI
Skills
Patience and composure
Leadership qualities
Teamwork orientation
Creativity and innovation
Team collaboration
Classroom management
Collaborative teamwork
Motivating students
Relationship building
Parent-teacher collaboration
Emotional support
Parent communications
Positive role model
Parent communication
Verbal and nonverbal communication
Student support
De-escalation techniques
Life skills instruction
Conflict resolution techniques
Accomplishments
Documented and resolved students behavior which led to a student becoming more involved in learning and wanting to do a better job.
Achieved different certificates by completing different classes with accuracy and efficiency.