Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Brian Wells

Milner,GA

Summary

Results-driven professional with extensive experience in quality control and customer satisfaction. Demonstrated expertise in overseeing operations and efficiently resolving issues to maintain high standards. Proven track record of ensuring smooth dispatch operations and enhancing overall service quality.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager

Action Tire Co.
Forest Park, Georgia
05.2023 - Current
  • Oversaw customer interactions to ensure satisfaction and resolve issues promptly.
  • Implemented quality control measures to uphold company standards.
  • Assigned work and monitored performance of project personnel.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Maintained accurate records of dispatch activities and driver performance logs.

Driver

Air Products
Conyers, Ga
10.2019 - 03.2023
  • Operated delivery vehicles to transport products safely and efficiently.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logs of driving hours and delivery routes.
  • Collaborated with team members to optimize delivery schedules and routes.
  • Delivered goods and services to customers on time.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

Bulk Tank Driver

Whitaker Oil Company
Atlanta, Ga
01.2019 - 07.2019
  • Adhered to safety regulations and company policies during all operations.
  • Collaborated with dispatchers to coordinate timely deliveries and routes.

Bulk Tank Driver

Alchem Chemical Company
Atlanta, Ga
01.2014 - 07.2019
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Collaborated with dispatchers to coordinate timely deliveries and routes.
  • Adhered to safety regulations and company policies during all operations.

CDL Driver

R&L Carriers
Ellenwood, Georgia
01.2012 - 01.2014
  • Operated commercial vehicles safely over long distances.
  • Conducted pre-trip and post-trip vehicle inspections regularly.
  • Delivered freight timely while adhering to company policies.
  • Maintained accurate records of driving hours and cargo loads.
  • Communicated effectively with dispatch for route updates.
  • Ensured compliance with local, state, and federal regulations.
  • Provided excellent customer service during freight deliveries.

Skills

  • Quality control
  • Customer satisfaction
  • Dispatch operations
  • Staff delegation
  • Performance monitoring
  • Vehicle inspection
  • Problem solving
  • Team leadership
  • Customer rapport
  • Problem-solving

Certification

  • CDL Class A Licensed Truck Driver with Hazmat Double
  • Triple Endorsement and Safety Certified through CDL training
  • 24hr Hazmat Technician Training 2018
  • TWIC Credentials EXP: 05/2024

Timeline

Assistant Manager

Action Tire Co.
05.2023 - Current

Driver

Air Products
10.2019 - 03.2023

Bulk Tank Driver

Whitaker Oil Company
01.2019 - 07.2019

Bulk Tank Driver

Alchem Chemical Company
01.2014 - 07.2019

CDL Driver

R&L Carriers
01.2012 - 01.2014

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Brian Wells