Brian Wence
Waukegan,IL
Summary
Dynamic and dependable professional with a strong background as a Delivery Driver at Fed Ex Ground, excelling in customer service and safe driving. Proven ability to enhance customer satisfaction through timely deliveries and effective route planning. Bilingual in English and Spanish, fostering teamwork and collaboration in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Fed Ex Ground
05.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
HVAC Technician
Pery & Sons Heating and Cooling
12.2019 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
Food Preparation Worker
Taco Bell
11.2017 - Current
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Zion Benton Township High School
Zion, ILSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Safe driving
- Heavy lifting
- Dispatch communication
- DOT compliance
- English and Spanish fluency
Certification
EPA License, Waukegan Technical School - 2019
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Delivery Driver
Fed Ex Ground
05.2024 - Current
HVAC Technician
Pery & Sons Heating and Cooling
12.2019 - Current
Food Preparation Worker
Taco Bell
11.2017 - Current
Zion Benton Township High School
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