Brian Westphal

• Inside sales of commercial and residential parts/equipment
• Maintained a comprehensive database of account information including contact details, pricing structures, marketing strategies and customer preferences.
• Developed and maintained relationships with key accounts through customer service, sales presentations and product demonstrations.
• Conducted needs assessments of potential customers to identify opportunities for new business development.

~ I sold 6.5 million in parts/equipment in 2023 for Trane

• Provided customers with product information, pricing and availability.
• Generated leads through cold calling potential clients.
• Cross-sold additional products or services based on customer needs.
• Followed up on pending orders and inquiries in a timely manner.

~ Transferred to Austin Trane in September of 2003

• Organized and monitored inventory levels of parts, tools, and supplies.
• Developed and maintained positive working relationships with vendors.
• Prepared documents for ordering parts, supplies, and equipment.
• Maintained records of all orders placed, received, and shipped.
• Ensured accuracy in order processing and invoicing procedures.
• Provided technical advice on the selection of replacement parts.