Brian Williams
Bryan,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Front Desk Agent
Tru Fit
10.2022 - Current
- Calculated billings and posted charges to accounts, reviewing charges with guests at checkout.
- Assisted over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process check-ins, check-outs, and other data.
- Acquired in-depth knowledge of surrounding area to offer guests with information about amenities, entertainment, and activities.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Assistant
Comfort Tech A/C & Heating Services
06.2010 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Provided physical support and labor assistance.
Professional Athlete
West Virginia Black Bears
06.2022 - 09.2022
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Effectively communicated with diverse group of athletes, coaches, fans, and game officials using dynamic listening and open-ended questioning skills.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
Loader and Unloader
UPS
12.2021 - 01.2022
- Visually inspected packages for deliveries to verify quality and accuracy of shipments.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Physically picked, received, and loaded orders and stacked them.
- Collaborated with team members to maintain efficient workflow.
- Checked accuracy of product packaging and labeling, rectifying any issues.
Education
Master Of Science - Sports Studies And Sports Leadership
Texas Southern University
Houston, TX05.2022
Bachelor Of Health - Health And Kinesiology
Prairie View A & M University
Prairie View, TX05.2020
Skills
- Physical Trainer
- Microsoft Office
- Decision-Making
- Google Workspace
Accomplishments
- Played in the MLB Draft League
Timeline
Front Desk Agent
Tru Fit
10.2022 - Current
Professional Athlete
West Virginia Black Bears
06.2022 - 09.2022
Loader and Unloader
UPS
12.2021 - 01.2022
Assistant
Comfort Tech A/C & Heating Services
06.2010 - Current
Master Of Science - Sports Studies And Sports Leadership
Texas Southern University
Bachelor Of Health - Health And Kinesiology
Prairie View A & M University
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