BRIAN WILLIAMS
Alburtis,PA
Summary
Customer-focused hospitality associate with over thirty years of experience in the industry. Proven expertise in staff training and management, enhancing team performance and service quality. Strong background in developing and implementing company policies and procedures. Aiming to leverage leadership and organizational skills in a new career opportunity.
Overview
21
21
years of professional experience
Work History
Food Service Worker
Metz Culinary Management
Allentown, PA
11.2022 - 04.2025
- Prepared and served meals, maintaining high-quality standards in fast-paced environment.
- Collaborated with staff members to optimize time management and adapt to changing demands.
- Adhered to food safety protocols while ensuring cleanliness of work areas.
Tray Line Supervisor
Sodexo Cedarbrook Nursing Home
Allentown, PA
06.2019 - 10.2020
- Supervised 15 employees to ensure timely meal preparation.
- Created tray line and breakdown assignments based on employee strengths and weaknesses.
- Monitored kitchen equipment and managed inventory of adaptive tools.
Food Service Coordinator/Director
ARDON COURTS OLD ORCHARDS
Easton, PA
10.2017 - 05.2019
- Developed and implemented special diets including purees, thickening liquids, and mechanical soft options.
- Organized holiday events for up to 100 family members and residents.
- Engaged regularly with memory care residents and their families to provide support.
- Ensured compliance with state regulations and expectations.
- Managed purchasing processes while maintaining strict budgetary controls.
Director of Dining Services
BROOKDALE SENIOR LIVING
Allentown, PA
02.2013 - 07.2017
- Hired, trained, and managed dining room and kitchen staff to enhance service quality.
- Developed healthy meal plans and accommodated special dietary requirements.
- Monitored budget adherence by balancing food and labor costs effectively.
- Engaged residents bi-weekly to assess satisfaction with food and services.
- Conducted monthly staff meetings to ensure compliance and address operational challenges.
Culinary Associate Level 2
COUNTRY MEADOWS RETIREMENT COMMUNITY
Allentown, PA
10.2004 - 09.2011
- Prepared meals for over 200 residents daily, ensuring quality and timely service.
- Solely managed breakfast cooking duties, maintaining consistency in meal standards.
- Assisted with lunch and dinner preparations to support kitchen operations.
- Trained in preparing specialized diet meals and purees for residents' dietary needs.
Education
GED -
Freedom High School
Bethlehem, PASkills
- Customer service
- Food safety
- Kitchen equipment maintenance
- Team collaboration
- Inventory management
- Food rotation
- Quality assurance
- Organizational skills
- Regulatory compliance
- Time management
- Cleaning and sanitizing
- Problem-solving
Timeline
Food Service Worker
Metz Culinary Management
11.2022 - 04.2025
Tray Line Supervisor
Sodexo Cedarbrook Nursing Home
06.2019 - 10.2020
Food Service Coordinator/Director
ARDON COURTS OLD ORCHARDS
10.2017 - 05.2019
Director of Dining Services
BROOKDALE SENIOR LIVING
02.2013 - 07.2017
Culinary Associate Level 2
COUNTRY MEADOWS RETIREMENT COMMUNITY
10.2004 - 09.2011
GED -
Freedom High School
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