Summary
Overview
Work History
Education
Skills
Timeline
Generic

brian williams

McKinney,TX

Summary

Extensive management and sales experience, in various fields. 20 plus years experience in sales and management at a nationwide FAA approved flight training school.

Overview

26
26
years of professional experience

Work History

American Flyers
Addison, TX
03.1996 - 05.2016

 Director of Operations-Addison,TX 1997-200 Regional Manager-New York Region-2000-2002 Corporate Pilot-National-2000-2002 National Director of Operations/Sales-Certified Flight Instructor Academy 2002-2010 Director of Operations/Sales-Houston branch-2010-2012 Director of Operations/Training-Airline Training Facility-Addison Branch-2012-2016 Trained new employees on company customer service policies and service level standards. Oversaw training and daily performance of staff. Liaised directly with customers to meet needs and maintain satisfaction. Attended preflight briefings. Ensured the completion of all required aircraft forms, logs and reports. Ensured compliance with all Federal, State, Loca,l and foreign regulations. Ensured that all company procedures and Federal Aviation Regulations were adhered to. Recruited and hired new branch employees. Mentored staff to increase sales success and productivity. Developed standard operating procedures. Served as mentor to junior team members. Maximized operational effectiveness across territory. Traveled to national and international business locations. Submitted monthly reports to senior management. Established clear lines of communication between business and clients. Supervised local managers.

Account/Project Manager

One Source Commercial Flooring
Plano, TX
01.1994 - 01.1996
Acquired new accounts and managed current clients as well as managing projects on site for quality assurance.

Assistant Sore Manager/Travelling New Sore Set Up Team

Michaels/MJ Designs
01.1990 - 01.1994
Served as Assistant Store Manager at multiple locations while also travelling nationwide assisting in setting up new retail locations.

Education

Professional Pilot Program

American Flyers

General Studies

Collin County College

Skills

  • Quantifiable revenue increases
  • Advertising background
  • Client relationships
  • Troubleshooting and problem solving
  • Productivity improvement specialist
  • Systems implementation
  • Multi-unit operations management
  • Team building
  • Procedure development
  • Strategic planning
  • Strategic planning
  • Procedure development
  • Team building
  • Cost reduction and containment
  • Process improvement strategies
  • Multi-unit operations management
  • Motivational leadership style
  • Airport security clearance
  • Aviation operations experience
  • Staff hiring, training and development

Timeline

American Flyers
03.1996 - 05.2016

Account/Project Manager

One Source Commercial Flooring
01.1994 - 01.1996

Assistant Sore Manager/Travelling New Sore Set Up Team

Michaels/MJ Designs
01.1990 - 01.1994

Professional Pilot Program

American Flyers

General Studies

Collin County College
brian williams