Brian Woods
Wilmington,DE
Summary
Over 20 year’s experience in customer relations and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Site Supervisor knowledgeable about Industry operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity.
Overview
13
13
years of professional experience
Work History
Painter/Site Supervisor
Blue Frog Painting Co.
05.2021 - Current
- Implemented best practices and safe operating procedures.
- Enhanced communication between customers and personnel to facilitate project completion.
- Supervised material usage and man-hours to keep projects in line with budgetary restrictions.
Assistant Store Manager
Trader Joe’s Grocery
09.2011 - 03.2020
- Scheduled 120+ employees for shifts, using DayforceHCM Scheduling Program. Taking into account customer traffic and employee strengths.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
High School Diploma -
Shawnee Mission West High School
Overland Park, KS2004
Skills
- Customer acquisition and satisfaction practices
- Equipment Functionality
- Shift Coverage
- Behavior Redirection
Timeline
Painter/Site Supervisor
Blue Frog Painting Co.
05.2021 - Current
Assistant Store Manager
Trader Joe’s Grocery
09.2011 - 03.2020
High School Diploma -
Shawnee Mission West High School