Brian Yepez
Las Vegas,NV
Overview
24
24
years of professional experience
Work History
Shift Manager
In N Out Burger
03.2001 - 04.2025
- Addressed challenging customer concerns with efficiency while maintaining company standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
Shipping and Receiving Supervisor
Crate and Barrel
01.2003 - 01.2006
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
- Facilitated smooth transitions during shift changes by creating comprehensive handover notes detailing pending tasks and potential issues.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
- Collaborated with sales team to resolve customer complaints quickly and efficiently.
- Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
- Boosted customer satisfaction by ensuring accurate shipment tracking and timely delivery updates.
- Ensured compliance with all relevant regulations by maintaining up-to-date knowledge of industry standards.
Timeline
Shipping and Receiving Supervisor
Crate and Barrel
01.2003 - 01.2006
Shift Manager
In N Out Burger
03.2001 - 04.2025
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