Briana Abernethy
Denver,NC
Summary
Successful twenty-one year old, who is currently looking to leave the food service industry after four years. At eighteen I started as a retail employee, then moved up to a retail supervisor before beginning my work in the food industry. I am known for my high productivity and desire to work hard, along with many hours.
Overview
2
2
years of professional experience
Work History
Server
Sports Page Food & Spirits
Denver , NC
2024.01 - Current
- Demonstrated knowledge of wine selection, pairings, vintages.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Took orders for food and drinks and delivered them to guests.
- Performed basic math calculations when computing bills for customers' meals.
- Processed payments accurately using cash registers or POS systems.
- Prepared checks accurately and processed payments promptly.
- Checked back with customers throughout meal service to ensure satisfaction.
Server
Sammy's Pub
Belmont , NC
2023.01 - 2023.12
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Associate of Arts - Creative Writing
Gaston College
Dallas, NC2024-01
Skills
- Hiring and Training
- Retail Operations
- Problem-Solving
- Stockroom Management
- Store Opening and Closing
- Merchandise Strategizing
- Guest Relations Management
- Service prioritization
- Complaint resolution
- Team Collaboration
- Upselling techniques
- Handling Complaints
- Item promotion
Affiliations
- Reading
- Writing
- Fitness
- Volunteer work
Accomplishments
- Awarded $20,000 to a University in Rome for writing.
Timeline
Server
Sports Page Food & Spirits
2024.01 - Current
Server
Sammy's Pub
2023.01 - 2023.12
Associate of Arts - Creative Writing
Gaston College
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