Valerie Buncik
Saint Francis Health Systems
Checotah,OK
16
years of professional experience
Environmental Service Supervisor experienced in sanitation, waste management, and customer service. Delivered operational improvements through effective team leadership, safety training, and quality control measures. Focused on enhancing compliance and sustainability while fostering collaboration and employee engagement.
Work History
Environmental Service Supervisor
2 Years 6 Months- Enhanced employee awareness of environmental responsibilities by creating engaging educational materials and resources.
- Streamlined recycling processes by collaborating with external partners, leading to more efficient waste management practices.
- Conducted thorough facility audits, identifying potential environmental risks and recommending cost-effective solutions for mitigation.
- Collaborated with cross-functional teams to integrate environmental considerations into daily operations and long-term planning efforts.
- Led training in sanitation and cleaning practices.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Directed daily environmental services operations to maintain clean, safe patient-care and public areas.
- Supervised housekeeping staff, assigning workloads and reinforcing infection prevention and sanitation standards.
- Inspected rooms and common areas to verify quality, readiness, and regulatory compliance.
- Trained team members on cleaning protocols, chemical handling, and proper equipment use.
- Coordinated workflow with nursing and facilities teams to support patient throughput and room turnover.
- Evaluated staff performance and provided coaching to improve consistency and accountability.
- Managed supply inventories, equipment availability, and ordering to prevent service interruptions.
- Resolved service issues promptly while maintaining customer service for patients, visitors, and staff.
- Developed training programs for staff on proper handling of hazardous materials, resulting in reduced incidents and improved safety measures.
- Facilitated ongoing communication between departments regarding environmental initiatives, promoting collaboration towards shared goals.
Environmental Services Lead
7 Years 10 Months- Supervised environmental services staff to maintain clean, safe patient care areas
- Trained staff on infection prevention, isolation cleaning, and proper PPE use
- Inspected high-touch surfaces to support sanitation standards and patient safety
- Coordinated daily room turnovers and discharge cleaning for timely bed availability
- Prioritized assignments across units to meet fluctuating hospital service demands
- Documented completion of cleaning tasks and escalated safety concerns promptly
- Resolved housekeeping issues and reinforced consistent service quality across shifts
- Led environmental training sessions for employees, increasing awareness of best practices.
- Streamlined hazardous waste management processes, ensuring proper storage, transportation, and disposal.
- Improved environmental compliance by conducting regular inspections and audits of facilities.
- Assisted in preparing annual sustainability reports, showcasing company-wide progress toward meeting established targets.
- Supervised and directed daily work of team of 60 environmental service personnel.
Shop Owner
5 Years 11 Months- Directed daily cleaning operations, ensuring consistent service quality and workflow efficiency.
- Trained staff on cleaning procedures, safety standards, and equipment use.
- Managed client scheduling, service requests, and follow-up communication.
- Monitored supply inventory, reordered materials, and controlled operational costs.
- Prepared service estimates, invoices, and records for accurate business administration.
- Resolved customer concerns promptly, preserving strong client relationships.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
Education
High School Diploma
- Honor Roll 1992
Skills
Policy development
Environmental auditing
Hazardous materials handling
Emergency planning
Waste management
Waste disposal
Regulatory compliance
Chemical handling
Equipment inspection
Environmental education
Quality control
Work assignment management
Team leadership
Staff management
Work delegation
Hiring training
Scheduling coordination
Time management
Problem-solving
Attention to detail
Adaptability and flexibility
Effective communication
Verbal communication
Active listening
Interpersonal skills
Teamwork and collaboration
Patient relations
Customer relations
Decision-making
Organizational skills
Computer skills
Hiring training
Staff management
Quality control
Timeline
Environmental Service Supervisor
Saint Francis Health Systems
04.2024 - 10.2026Read More
Environmental Services Lead
Saint Francis Healthcare System
06.2016 - 04.2024Read More
Shop Owner
Buncik Cleaning
08.2010 - 07.2016Read More
Bowlegs High School
High School Diploma
Read More